Sales Executive

Yunion started its operation in July 1989 on Main Street in Osborne Park. Since its inception we have endeavoured to excel in quality products + services to our customers.

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Through the hard work and diligence of our staff and management, the company flourished and in 1997 we moved into our present premises in Baden Street, Osborne Park.

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Up to today we still uphold our original motto Quality + Services. We will ensure this tradition will continue for many years to come.

The Sales Executive's primary duties and responsibilities shall include but are not limited to the following:

Sales and Delivery:

1. filing, collating and copying documents;
2. handling or distributing mail including messenger service;
3. manage invoices, orders and store requisitions;
4. manage delivery logistics adhering to business benchmarks;
5. collaborate and liaise with production managers to ensure stock availability
6. incorporate pick-ups and delivery for the maintenance and service team;
7. maintain good communication with all teams to ensure precise and efficient deliveries;

Customer Service:

1. offering excellent quality customer service;
2. directing telephone callers to appropriate department;
3. processing, issuing and receiving documents internally and externally;
4. build and maintain business relationships with existing customers;
5. manage the customers financial portfolio whilst minimising overdue accounts 
6. record, document and resolve issues regarding product returns or complaints
7. liaise with accounts regarding overdue payments;

Sales Relations:

1. conduct a sales analysis in reviewing data to identify trends and patterns
2. using data to predict trends in our customer base and potential consumers
3. develop and implement comprehensive sales plans and strategies to achieve company sales goals and projections;
4. seek new business opportunities through identify gaps in the market
5. identify and pursue new business opportunities through proactive prospecting, networking, and relationship building.
6. research market trends and provide feedback on competitor developments
7. attend trade shows, exhibitions or events to promote our products
8. build and maintain strong, long-term relationships with existing clients to ensure customer satisfaction and loyalty.
9. identifying and recommending new ways to save money by streamlining business processes
10. organising and transforming information into comprehensible structures

Sales Projections:

1. build and maintain strong, long-term relationships with existing clients to ensure customer satisfaction and loyalty.
2. collaborate with the production and marketing teams to create targeted campaigns and promotional activities that drive sales and enhance brand awareness.
3. prepare and present sales forecasts, reports, and budgets to the management team on a regular basis.
4. participate in industry events, conferences, and trade shows to represent the company and expand the client base.
5. monitor and analyse sales performance metrics to identify areas for improvement and implement necessary changes to optimise sales processes.

General Office Duties:

1. assist office manager in designing and maintaining database systems
2. perform filing, record-keeping, and data entry tasks.
3. generate and maintain reports as required.
4. collaborate with other members of the office team and other departments when necessary.
5. work on tasks assigned and ensure completion by the due date.