AddressSALES SUPPORT ADMINISTRATOR
- Opportunity to Work With & Learn from a Supportive Sales & Marketing Director!
- Are You All About Supporting Your Team & Nurturing Customer Relationships?
- Great Salary on Offer! $70,000 - $80,000 + Super
- Full Time, Permanent Employment. Mon-Fri
- Location: Bulimba QLD
ABOUT OUR CLIENT
Our client has been a leader in the construction industry for decades, setting the benchmark for quality solutions trusted by building professionals across Australia. Their team represents passion, innovation and drive, and they are looking for that next ‘special someone’ to join them and directly to contribute to their ongoing success.
YOUR BIG OPPORTUNITY
This is a unique career-changing opportunity for professional growth and sustainability. You will receive mentorship and training to excel in your role from a high performing Sales & Marketing Director.
Your role will go beyond just customer service and sales – you're the heartbeat of our client’s support system, ensuring their customers and dynamic sales team experience world class service at every turn.
Your day-to-day will look like:
- Cultivate robust client and staff relationships to drive company success, fostering customer rapport to maximise potential and loyalty.
- Follow up on leads and prepare quotations.
- Respond to customer inquiries by providing solutions, assisting with inquiries, actively listening to their requests, offering solutions, negotiating quotations, and assist with closing sales.
- Assist with generating leads/sales and ensure quote follow-ups are up-to-date.
- Maintain accurate and up to date management of the CRM system with opportunities, contacts, scheduling reminders and ensuring all relevant notes from customer interactions are recorded.
- Maintain timely contact/communication with account customers to service and grow the relationship, fostering loyalty and trust.
- Aid your sales team in updating, analysing and categorising the customer base, creating strategies and focus.
- Assist with answering incoming phone calls and serving walk-in customers as needed.
ABOUT YOU
You are the welcoming force that brightens our company's presence! As a versatile customer service and sales professional, you're prepped for success with your resilience, contagious energy and meticulous attention to detail.
To be successful, you will need:
- Relevant experience of 1-2 years in a similar B2B Sales Support and Customer Service role.
- Exceptional time management, organisational and prioritisation abilities.
- Intermediate to advanced technical proficiency including Microsoft Office Suite and CRM.
- Outstanding problem-solving skills and ability to multitask.
- Exceptional communication, interpersonal and customer service skills.
- Great energy with a positive and proactive approach, a can-do-attitude, high emotional intelligence, and a friendly demeanour – it all comes naturally to you!
- A real team player with demonstrated ability to work both independently and part of a team.
- A high level of resilience and determination to succeed with a strong work ethic.
- High attention to detail and dedication to delivering high-quality work.
Highly desirable:
- Ability to read and understand building plans, specifications, and standards.
- Strong knowledge of Aust standards, and commercial building methods.
ARE YOU READY FOR YOUR NEW ROLE?
If you have said yes to most of the above… then WE WANT YOU to APPLY NOW with your resume!
HOW TO APPLY
We are a recruitment firm that really loves to talk to and get to know our candidates!
Click on the APPLY NOW button if you feel that this opportunity interests you. Please feel free to CALL, SMS or EMAIL me. I'm available by phone EVERY DAY of the week, including weekends from 7.30am to 7.30PM
Jo Collier via P: 0412 754 *** or E: ***************@gmail.com
