Salesforce Support Engineer

• 12 + 12 Month Contract
• Ability to obtain Baseline Clearance Required
• VIC, ACT or NSW

Our client, a very large, Federal Government Organisation which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers are looking for a Salesforce Support Engineer.

Responsibilities:

• Obtain a detailed understanding of the organisations complex business processes and rules
• Maintain and configure Service Cloud, Health Cloud and Digital Experience applications
• Provide advanced support for user issues, troubleshooting and resolving complex issues and coordinating with Salesforce support when necessary
• Perform interrogation of various log sources to investigate issues
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments users

Experience:

• More than 2 years experience within Salesforce eco-system, and Certified Salesforce Admin Certified Platform App Builder
• Strong problem solving and trouble-shooting skills.
• Demonstrates enthusiasm towards continued learning and development.
• Hands on experience with version control, branching and metadata deployments
• Hands on experience with Vlocity Omni studio

To apply to this long and interesting contract opportunity please apply or call Alex on (02) 6299 1***. This role closes 16th April 2024
(job ID AR9148)