Scheduling And Administration Officer

• Remuneration: $34.57 per hour
• Employment Type: Full-time (38 hour week)

HelpingMinds

HelpingMinds® is a highly-regarded carer support and mental health services organisation, established over 45 years ago. Our compassionate team throughout the metro and regional areas, provide quality services and support to more than 10,000 children, youth, adults and families affected by mental illness every year.

The Position

We’re seeking an enthusiastic person to join our individualised services team to provide rostering and administrative support. The successful candidate will bring their innovative ideas to the team, looking at how we can optimise our systems and processes particularly surrounding the rostering function.

Key Responsibilities (not limited to):

• Co-ordinate the day to day rostering requirements across the team with varied shift requirements
• Direct and allocate resources as needed ensuring team members are allocated to participants appropriately and business processes have been followed and expectations managed
• Provide administrative support for team meetings i.e. scheduling, agendas, minute taking
• Proactive communication and collaboration with all internal and external stakeholders in relation to support scheduling to ensure participant needs are met.
• Provide support with the maintenance of participant documentation to ensure compliance in accordance with policies and procedures

For more information including the job description, please head to our website: https://helpingminds.org.au/project/scheduling-and-admin-officer/

About You

This is an opportunity for an experienced Scheduling & Administration Officer with a genuine interest in working collaboratively to ensure effective team goals and client outcomes are met.

• You have demonstrated experience in rostering/scheduling/workforce planning.
• You have excellent computer literacy including Microsoft applications.
• You have excellent attention to detail and documentation
• You are able to multi-task and thrive in a dynamic working environment
• You demonstrate strong initiative and solution-focused troubleshooting skills

And finally, you’re someone who’s passionate about making a difference and working in the NFP sector, whilst using your experience of supporting a team.

Minimum qualifications:

• Diploma or Certificate IV in Business Administration or a relevant discipline or substantial demonstrated relevant experience in a similar role
• Proof of Australian Working Rights
• Current Driver’s License
• NDIS Worker Screening Check Clearance
• NDIS Worker Orientation Module Certificate

Culture Statement

We are a value-driven organisation that encompasses the values of Hope, Collaboration, Trust, Integrity, and Respect to provide quality service. We welcome your individuality, your ideas, your passion, and your drive. Our people focused culture and flexible approach will help you to succeed both professionally and personally.

The Perks

• Generous tax-free salary packaging benefits where you can package up to $15,900 per annum
• 5 weeks annual leave per year (pro rata), increasing to 6 weeks (pro rata) once reaching 3 years of continuous service
• 2 wellness days per year, increasing to 3 days once reaching 3 years of continuous service
• Generous superannuation; 12%, increasing to 13% once reaching 1 year of continuous service
• Professional development and support around additional training
• Access to Employee Assistance Program
• The opportunity to have a real impact with the work you do!

Apply Now

To apply for this position and take the next steps towards a rewarding career with HelpingMinds, please submit a resume and cover letter. For more information, contact the Recruitment team on 08 9427 7100 or email recruitment@helpingminds.org.au

HelpingMinds Limited is an equal opportunity employer supporting diversity in the workplace. We welcome applications from Aboriginal and Torres Strait Islander people, LGBTIQIA, people from culturally diverse backgrounds, and people with lived experience of mental health issues and of supporting family members with mental health issues

Closing date: 05.04.2024

Please note that only shortlisted candidates will be contacted.