Senior Account Manager

Banter is a specialist engagement marketing and brand experience agency located in Paddington, Sydney.

We create work that people choose to engage with within the disciplines of sponsorships & partnerships, experiences & events, digital & technology and content & talent

We’re looking for a Senior Account Manager to join our vibrant, fun and pet-friendly office

As we are lucky enough to be part of The Haus, we share a three-level building with 40 other bright, warm and creative experts. You’ll get to come to work and collaborate with PR consultants, designers, creators, strategists and the legends who keep our culture, finance and IT systems thriving!

The Senior Account Manager is a pivotal role within the agency, responsible for driving successful outcomes on campaign-led work with our key client partners.

The role requires the management of all stakeholders involved in a campaign including maintaining WIPs, budgets and overall reporting. As with every facet of the business, collaboration is a vital component of the role requiring strong communication skills and exemplary interpersonal skills.

The role also requires the ability to work well under pressure, both within the office and activation environment. As a member of the Banter team you will be required to demonstrate Banter’s behaviours at all times and drive quality of work.

The Senior Account Manager will also contribute greatly to concept development, both through attending brainstorms and helping to shape thinking.

Roles and responsibilities:

Client:

• Developing and maintaining strong and trusted client partnerships with a proactive approach to client management

• Being across your key clients and their competitors, identifying opportunities to showcase competitive examples and constantly demonstrating a clear understanding and passion for our client’s business

• Conducting and attending regular WIP’s and ensuring each campaign delivery is seamless

• Managing client meetings, ensuring agendas and time frames are adhered to

• Strong presentation skills with competency presenting at relevant levels of the client organisation

The Work:

• Working seamlessly and collaboratively with the team to create ideas that are both creatively rich and executionally feasible

• Being part of the creation of detailed and accurate budgets for internal and client sign-off

• Day-to-day management of timelines and project budgets

• Managing scope of works covering any key deliverables and time changes and the communication of impact to all stakeholders

• Creating WIPs, project plans, key deliverables, contact reports, meeting agendas, event schedules and being involved in the contribution of staff briefing documents

• Stakeholder management (clients, other agencies, venues, staffing and internal partners)

• Confidently execute campaigns ensuring delivery is as per approved executional plan

• Crisis management in a manner that’s smooth and at all times, professional

Internal:

• Living up to the values and vision of Banter

• Collaborating with other parts of The Haus when it comes to ideation and fostering new opportunities

• Ensuring all Banter and The Haus internal processes are followed

• Providing input and being part of new business pitches

• Ensuring effective workflow across the team, managing workloads and assigning the right skills to the task

• Setting both short-term and long-term goals and regularly reviewing performance with the senior team

• Enthusiastically taking part in The Haus education, cultural and training programs

• The ability to manage upwards so as to maintain workflow within the team

• The ability to escalate matters where required

The perfect candidate will have strong attention to detail, energy and passion for the space.

Our candidate is one that can just as easily manage an activation as they can show our clients love, dedication and precision. We’re looking for someone that is just as comfortable with the known as they are with the unknown, as this job will definitely involve you ebbing and flowing between being in and out of your comfort zone.

We’re a small team and so you’ll be wanting to get your hands dirty. Whether it’s managing a budget, contributing great ideas in a brainstorm, calling an event or making a new piece of technology sing perfectly, you’ll be right in the thick of things.

Preferred Qualifications

· 4-6 years of experience

· The ability to work on multiple projects at the same time

· Exceptional project and time management skills

· A personally professional individual with the ability to build trusted partnerships with our clients

· A proactive and curious nature

Some production experience or at least knowledge of how production works will be looked upon favourably.

Salary range $80,000 - $90,000 AUD per annum. 

If the above sounds like it tickles your fancy, get in touch!

• Flexible hours available
• More than 4 years of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 28 February 2024
• Expected salary: $80,000 - $90,000 per year