Senior Advisor Wellbeing Case Management

Overview:Full-time, Fixed Term position until July 2024Salary Level  HEW 8  + 17% Superannuation and Flexible Working ArrangementsBased at the Melbourne CBD campus, and hybrid ways of workingAbout YouThe  Senior  Advisor,  Wellbeing  Case  Management,  provides  senior  operational  responses  and  manages  student urgent and/or complex support needs. The role is accountable for timely and effective service delivery to support the welfare and wellbeing of students studying at RMIT. While working in a consultative and collaborative manner, this role also manages the day-to-day operations of the RMIT  Staff  Line,  ensuring  timely  and  responsive  service  and  is  crucial  in  managing  critical  incidents  involving students. The Staff Line  is a dedicated phone line for RMIT Staff to call when they hold concerns about a student’s welfare or wellbeing and require timely assistance. The  Senior  Advisor  Wellbeing  Case  Management  must  have  the  capacity  to  respond  rapidly,  sensitively  and creatively to complex, extreme and unpredictable situations to mitigate psychosocial risk associated with the mental ill-health of RMIT students.To be successful in this position, you’ll have as a minimum:Demonstrated competency with evidence-based bio-psycho-social assessments using a sound knowledge base of mental health presentations and experience with undertaking risk assessments, including assessment of suicide risk and violence risk.Sound clinical reasoning and decision-making skills for providing support, referrals and treatment for student-centred care that empower students to improve their wellbeing.Demonstrated organisational skills and experience in managing caseloads, including complex case coordination and communication management with multiple internal and external stakeholders. Highly developed skills in working cooperatively, productively and flexibly in a team environment using strong interpersonal and resilience skills and proven ability to develop and maintain good working relationships and build networks.A proven track record with using large-scale enterprise systems and databases, and skilled in accurate and data entry, process documentation and case records containing sensitive information according to specified standards, service model and timelines.Demonstrated capacity to promote and build a culture of safety, quality and innovation and fosters a commitment to continuous improvement.QualificationsA degree OR a postgraduate qualification in a relevant discipline and/or significant relevant professional experience at a similar level.Current full registration with the Australian Health Practitioners Registration Agency (AHPRA) or Australian Association of Social Workers (AASW).Desirable:Mental Health accreditations in Social Work or PsychologyExperience working in the post-secondary education system and the issues facing diverse student cohorts in a dual sector environment.Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.About the PortfolioThe  Education  Portfolio  is  headed  by  the  Deputy  Vice-Chancellor  Education  and  Vice  President  who  leads  the planning  and  implementation  of  the  University’s  strategies  related  to  RMIT’s  academic  programs  and  the  RMIT student experience. The Portfolio is responsible for services to support the quality of RMIT programs, including the professional  development  of  academic  staff,  continuous …
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