Senior Business/Functional Analyst

Overview:

• Full-time, Fixed Term - 12 months
• Salary Level HEW 8 + 17% Superannuation and Flexible Working Arrangements
• Based at the Melbourne CBD campus, and hybrid ways of working

About You

• You've worked in Agile and Waterfall frameworks but Agile is more for you!
• You're a thought leader of your field in Business or Functional analysis in a Technical service-focussed environment. Other FAs and BAs look to you for advice on best practise or how to troubleshoot and attack a challenge from a different perspective.
• You can pivot and work on the most important priorities.
• You are great with Customers and Technology users, you can get an understanding of their business challenges, gain trust, deliver solutions and win over the toughest of stakeholders with your relationship building skills.
• You get that projects are only the beginning of a technology implementation and the supportability and lifecycle of solution (including the support teams that nurture and grow the solution after a project delivers) is paramount to a successful project definition of done.
• You might be Agile, but you appreciate and recognise the place of knowledge documentation so that your team can be accountable for a solution and not just you as a "Single point of Success".
• You don't shy away from working with multiple teams, projects or personalities. You are self-motivated and know how to balance your workload and communicate when you are over or under capacity.
• You are well known for delivering the results on time, closely aligned to what you estimated before taking on the next challenge.
• You love a good data dashboard in Power BI and can build dashboards that paint a story for Executives. You might also be familiar with .NET applications, the process of upgrading existing applications or decommissioning out of lifecycle applications.

As part of the Student Experience Enablement team, the Senior Business/Functional Analyst will work closely with customers, vendors and technical stakeholders in defining scope and requirements, identifying business processes, and designing functional aspects of solutions in alignment with business needs.
The Senior Business/Functional Analyst works both independently and in teams comprised of functional and technical staff, leverages Agile practices, defines detailed requirements and acceptance criteria (Features and Stories), working with developers and testers, and helping deliver the enhancements with knowledge continuity handover for support teams. The Senior Business/Functional Analyst will be required to report regularly on assigned tasks and sub-projects, to effectively engage and communicate with staff at all levels across the University.
As a senior member of Student Experience, this role will include some task-based staff supervision, the ability to independently lead initiatives and Lead the Student Experience BA/FA Practice playing an active role in building a Community of Practise for sharing knowledge and skills with other Business Analysts.
To be successful in this position, you’ll have as a minimum:

• Extensive experience in stakeholder management, requirements gathering and analysis, business process development and use case development.
• Strong knowledge of the SDLC and involvement across the entire project lifecycle Consultative and open minded, with highly effective communication, interpersonal skills and attention to detail.
• Excellent analytical, problem solving and critical thinking skills Excellent workshop facilitation skills.
• Experience revitalizing, setting up or ability to lead a Community of Practice for BA/FA knowledge sharing and member upskilling.
• Demonstrated ability to take on accountability for complex pieces of work and work autonomously Flexible, able to adapt to change quickly and work with some ambiguity, yet still delivering quality outcomes.
• Demonstrate any prior knowledge or experience with corporate data analysis, streamlining and migration, with tool and techniques that may have used. Good mix of Business analysis and technical analysis skills 2-3 years of experience working in Agile methodology.
• Minimum 5 years of experience working as BA or FA Experience with setting up new data suites aligning to existing governance/cleansing/policy practices and setting up visualization and reporting dashboards with Power BI.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio
Information Technology Services (ITS) provides RMIT University with Information and Communication Technology (ICT) systems and services. Our role is to support RMIT’s high quality teaching, learning, research and administrative activities.
Information Technology is of increasing importance to the research, teaching and learning life of a University, particularly a ‘global University of technology and design’ like RMIT. ITS has developed in conjunction with the broader University, an ICT Plan to 2020. This plan highlights five goals for ICT within RMIT.
They include:

• Best in class digital student experience – invest in new technologies which transform the student experience and underpin the digital strategy;
• Innovative and efficient Service Integrator – Reposition the ICT function to source and manage services more efficiently and to focus on business outcomes through innovation;
• Elegant global service experience and systems – Move to single global systems and processes which enable the global operating model;
• Data to fuel differentiation & decisions – Ensure quality data and integrated systems are available to support data-based decision making, and enable personalised and contextualised services;
• Simple & secure technology foundations – ensure technology is implified, free of duplication, and secure.

ITS has an essential role to play in realising these goals.
To Apply
Please submit your CV and covering letter addressing the Key Selection Criteria for this position by clicking on the ‘Apply’ link at the top of this page. We have a rolling recruitment process, and applications are accepted on an ongoing basis. Apply today to be considered for this exciting opportunity.
For further information about this position, please see the Position Description hyperlinked below
Applications Close: 18 Jan 2024 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via or visit our Careers page for more contact information -
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