See yourself in our team
Marketing and Corporate Affairs (MCA) is responsible for delivering an integrated and consistent approach to the Group’s marketing, external and internal affairs, communications, sustainability, community investment and social impact.
The CEO and Support Units Centre of Excellence (CoE) is part of the broader Corporate Affairs team which is responsible for delivering proactive, impactful and cohesive communications plans to protect and enhance the Group’s reputation. For the foreseeable future, this role will ‘flow to work’ for this CoE, supporting the Technology and Chief Operating Office teams.
With the introduction of Pace, which is CBA’s way of working in an agile way, you will be part of the Communications and Events Chapter Area and report to a Chapter Lead.
Do work that matters
As a Senior Communications Manager, you will have broad responsibilities covering communication planning and implementation.
This role is on offer as a 12-month fixed term opportunity until January 2025.
On any given day, you will:
- develop and execute internal communications strategies and campaigns to align and engage Technology and Operations employees with the Group’s strategy and culture, in particular its goal of achieving NPS30+ in three years by obsessing over customers
- develop and execute external communications strategies and campaigns to inform media and other external audiences about the Group’s strategy as it relates to Technology and Operations
- work with the Business Partner to support the Group Executives and senior leaders of the Technology and Operations teams on communications initiatives that support strategy delivery
- provide insights and informed advice to senior leaders on internal communication, stakeholder engagement, media engagement and the external operating environment
- support the Business Partner to determine and implement responses to significant issues
- work with colleagues across Corporate Affairs to ensure a coordinated approach to internal and external announcements and campaigns
- lead managers who flow to the work to deliver to a high standard and build their skills in communications planning and execution
- establish campaign or project performance indicators and reporting relating to communications activities to drive and track performance
- Significant experience in corporate or public affairs, communications, media or an agency role developing, implementing and delivering internal and external communication campaigns and activities for a large business
- Experience in leading internal communications, people and culture communications programs.
- Experience in leading external communications activities including proactively and reactively interacting with media, peak bodies and other external stakeholders.
- Experience in providing strategic counsel to senior business stakeholders. Strong business acumen combined with strong verbal and written communication skills.
- Experience working in or a strong interest in providing communications support to a technology or operations team.
- A tertiary qualification in business, commerce, communications, journalism or a relevant discipline
Working at CommBank
At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.
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