Senior Customer Relations Consultant

SMAART Recruitment has partnered with a leading distributor of luxury timepieces. Nearing completion of a refresh of their boutique on Collins St, they are now searching for 2 Senior Customer Relations Consultants to join their team.
 
As a Senior Customer Relationship Consultant, you will be the first point of contact for all walk-ins to the boutique. You will offer exceptional customer service while demonstrating and showcasing their high-end timepieces.

This company takes pride in offering a truly bespoke and tailored service. A passion for horology, watchmaking, or luxury products is a must.
 
 
What we are looking for:

• 3-5 years retail experience in watches, jewelry, or luxury goods
• Exceptional communication skills, both verbal and written
• A keen eye for detail and a talent for active listening
• A passion for timepieces
• Experience in all aspects of retail operations, from stock take to key holding, banking, and assisting with training
• Experience with POS and payment systems
• The ability to be a brand champion

 
About the role:

• Monday to Sunday position, retail hours
• Full-time permanent position with holiday and sick pay
• A base salary of $70,000 + Super
• Commission based on team and individual targets 
• Opportunities for career advancement in Australia and internationally

 
In return, the successful Consultant will receive:

• Comprehensive product training and ongoing support from the boutique manager and international training team
• A fun and supportive work environment
• The chance to develop your sales expertise and contribute to new initiatives in a brand new showroom

 
With the boutique expected to open in early April, we are holding interviews now.

To be considered for these positions, submit your resume via the Apply button or contact Will at SMAART Recruitment confidentially on 03 8637 4***.