Address- Job type: Full time
- Package: EBA Level 5 $73,308.14 to $77,136.50 per annum
About the Role
The Shire of Murray is seeking a Senior Customer Service professional capable of delivering a high-quality service experience to ratepayers, the general public and staff.
As this role is the first point of contact for Shire of Murray customers, the successful candidate is required to display qualities of professionalism, patience and a solution-focused mind-set to ensure service delivery standards and customer expectations are achieved.
This is a full-time role, working 76 hours per fortnight. An EBA Level 5 salary range between $73,308.14 to $77,136.50 per annum will be offered dependent skills, knowledge and experience.
Qualifications, Skills and Experience
The successful applicant will have previous experience working in frontline Customer Service roles, and excellent written and verbal communication skills. Good knowledge of cash handling and administrative procedures is ideal, and an ability to manage and prioritise tasks is essential. Previous experience in a Local Government environment will be highly regarded.
How to Apply
Click here/Profiles/murray/Assets/ClientData/Employment/Application_Package_-_Senior_Customer_Service_Officer_-_May_2024,pdf to obtain an Application Package and apply as per instructions outlined within the package. Applications should include a cover letter outlining your suitability for the role, a written application addressing the Work Related Requirements and a current resume.
For further information about the role, please contact the Human Resources Officer on 08 9531 7***.
Applications close Friday, 4:00pm 5 June 2024.
Dean Unsworth
Chief Executive Officer
The Shire of Murray is an Equal Employment Opportunity employer and encourages applications from diverse cultures and all age groups.
