Company DescriptionMercure Sydney and ibis Sydney World Square are premier hotels located in the heart of Sydney's vibrant city centre. We pride ourselves on delivering exceptional hospitality and memorable experiences to our guests. Reporting to the Reservations Manager, we are currently seeking a proactive and experienced
Senior Groups Executive to join our dynamic team.
Job Description- Manage and coordinate group bookings across Mercure Sydney and ibis Sydney World Square, ensuring seamless communication with clients and internal departments.
- Develop and maintain strong relationships with corporate clients, travel agencies, and event planners.
- Negotiate rates, contracts, and terms with clients to maximize revenue and profitability for both hotels.
- Coordinate with the sales and marketing teams to promote group packages, special offers, and joint marketing initiatives.
- Provide exceptional customer service to clients, addressing any inquiries or concerns promptly.
- Prepare and present reports on group bookings, revenue, and performance metrics for both hotels.
Qualifications- Minimum of 2 years of experience in a similar role within the hospitality industry.
- Strong communication, negotiation, and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office and hotel management software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of Sydney's tourism industry and attractions is a plus.
Additional Information- Competitive salary package with performance-based incentives.
- Opportunities for professional development and career advancement within both Mercure Sydney and ibis Sydney World Square.
- Employee discounts on accommodation, dining, and other hotel services at both properties.
- Supportive and inclusive work environment.
- ALL Heartist Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
- Mental health and well-being support initiatives.
- Access to our Employee Assistance Program
At Mercure Sydney, everything we do is from the heart – we obsess over making our guests happy, we show grit and determination, working together to get the job done, we celebrate each other’s unique-ness and always go the extra mile to make someone’s day.If this sounds like you – apply now and join our friendly team.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Address
Salary
