AddressOur Organisation
At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle. We achieve this by supplying high quality drinking water, providing outstanding sewerage services, integrating drainage systems, building resilience to flooding and by enhancing our waterway and land for greater community use. At Melbourne Water, we are in the ‘Decade that Matters’ and we’ve got some ambitious goals to achieve. It’s a pride we share in helping to make greater Melbourne a fantastic place to live.
The Role
Reporting to the People Hub Manager, the Senior HR/ People Hub Advisor will deliver customer-centric service excellence of Melbourne Water’s People Operational Services and facilitate a positive employee lifecycle experience for all leaders and employees.
This will be achieved through:
- Providing responsive expert advice and creatively resolving complex issues for all enquiries relating to employment conditions and people processes & procedures.
- Managing the ongoing review and management of all core People Hub processes & procedures to ensure quality and compliance.
- Identifying continuous improvement opportunities that enables integrated and seamless delivery of People Operational Services, including the development of intuitive processes & procedures.
- Acting as the conduit between cross functional stakeholders to build and maintain strong working relationships, and as a trusted advisor for all leaders and employees.
Your Skills and Experience
- Significant demonstrated HR Advisory experience in a range of HR services
- Experience with and knowledge of various HRIS and case management solutions e.g. ServiceNow
- Significant knowledge of workplace People policies and procedures including the ability to review and develop People policies and procedures to ensure they are best practice and are in line with current legislation
- Strong operational process experience and ability to track and record activity to monitor for performance and improvement opportunities
- Relevant experience in Employee Relations intervention and management with demonstrated ability in supporting ER case work.
- Demonstrated experience in performing the role of a 2IC or a team lead role
Your superior communication skills and high-level customer service orientation will be keys to this role.
For more information, please see the attached Position Description.
Culture at Melbourne Water
We take enormous pride in cultivating a culture that holistically benefits our team and the wider Melbourne community. The pillars of our culture are based on Flexibility, Impact, Growth & Development, and People.
- We are committed to flexible working in a variety of manners including hybrid work, varied start/finish times, purchased leave, part time work, and 9-day fortnights. We understand that Melbourne Water and our customers are benefitted by enabling balance in work and life.
- Make an impact as part of a passionate team doing meaningful work to enhance life and livability in Melbourne.
- We relish learning and challenging the status quo for continuous growth. Perpetual and varied opportunities for learning and development are offered in a variety of manners - from formal development programs, digital learning content and lunch & learns; to visiting our sites and getting to see our initiatives and projects first hand.
- People are the foundation for all that we do. Our people are warm, welcoming, and inclusive.
- We welcome applications from everyone, including people with disability, mature age and young job seekers, members of the LGBTI+ community, and people from culturally diverse backgrounds. Melbourne Water welcomes and encourages applications from Aboriginal and Torres Strait Islander peoples.
How to apply
Click on the "apply" button and complete the online application form.
