AddressJoin a leading brand dedicated to positively impacting communities through engagement and energy, promoting healthy, guilt-free experiences. They are passionate about quality, sustainability, and creating loyal fans by delivering exceptional service every day.
About Role
We are seeking a dynamic Senior Loyalty & Personalisation Manager to own and drive their CRM program. As the custodian of their loyalty initiative, you will strategically plan, accelerate growth, and deepen the loyalty of their valuable member-base to increase revenue across all channels.
Responsibilities
- Develop and execute a best-in-class CRM and loyalty strategy.
- Lead CRM segmentation and 1-1 personalisation efforts.
- Collaborate with internal stakeholders to ensure strategic alignment.
- Manage and mentor team members and external vendors.
- Oversee CRM platform enhancements and data-driven campaigns.
- Strong experience in analytics, insights, and automation.
- Strong technical experience with CRM stacks, particularly Salesforce.
- Proven track record in loyalty management and ROI reporting.
- Excellent relationship-building and communication skills.
- Innovative thinker with a proactive, analytical mindset
CultureThey foster a positive and energetic workplace where passion, leadership, ownership, trust, and sustainability are their core values. The team is dedicated to professional growth, collaboration, and making a meaningful impact on the community and environment.
If you are a go getter and a self starter who can lead this journey then I would love to hear from you!
Get in touch with Nicole Cooke on 0483 953 *** or APPLY NOW. If this role doesn’t sound quite right for you but you are open to hearing about new opportunities in Marketing or Digital, feel free to get in touch or visit our website to sign up for job alerts!
Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.
Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.
