Senior Manager

Employment Type: Full Time Permanent 40 hour working week within a flexible Hybrid / WFH model hour working week within a flexible WFH model Opportunity to work from our many offices across Chatswood, Charlestown or St Leonards Attractive salary, + 11% Super and Annual Leave loading Help drive digital transformation within Australia’s largest public health system About us Working at eHealth NSW is more than a job. Every day, we set out to design, build and innovate world class digital solutions that will transform how healthcare is delivered to patients across NSW. It’s a genuine opportunity to join a team of technology professionals, health partners, industry leaders and academia to develop solutions that help save and improve people’s lives. Come work with us We have an exciting opportunity in our Clinical Application Services Team, for a Senior Capability Manager. The Clinical Application Services Team delivers mission critical systems which clinicians across NSW Health rely on to provide 24 x 7 critical care. Reporting to the eMR Platform Owner. A key aspect of the role will be to contribute to a team supporting the core technology infrastructure for our Epic Systems eMR, with a focus on managing the teams capability and capacity. The Epic eMR is the foundation and primary application for the Single Digital Patient Record (SDPR) program. SDPR will provide a secure, holistic, and integrated view of the care a patient receives across the NSW Health system, enabling clinicians to access a patient's medical information in real time from a single source. What you will do Your team will support the core technology infrastructure for SDPR by: Taking accountability for the design, implementation, and operations of hosting the Epic software solution on the Amazon Web Services Public Cloud platform. Supporting the SDPR program's capability to deliver subsequent implementation schedules to time, budget, and quality. Aligning team practices with eHealth NSW’s Service Delivery Operating Model. You will: Bridge the technical expertise of Amazon Web Services, Epic Systems, the SDPR program, eMR Platform Owner and the hosting team. Ensure that the eMR system meets regulatory standards and is optimised for performance, availability, and scalability. Manage cloud hosting team resources, training, and other workforce needs, allowing for seamless eMR operations. Work collaboratively with a range of technical and non-technical stakeholders including platform and product owners, solution architects, engineers, project team members and SME’s from our partners AWS and Epic. Health Manager Level 5, commencing salary from $161,042– $180,143per annum plus 11% superannuation and annual leave loading + 11% Super and Annual Leave loading For more information, read the full POSITION DESCRIPTION. About you We are seeking motivated and committed individuals who have: Relevant tertiary qualifications and/or equivalent leadership experience in managing cloud enabled capability teams including ICT resource management, in a large or complex shared services environment. Extensive experience leading teams with the ability to motivate, build strong capabilities and develop talent into a performance based and customer focused work culture. Extensive experience analysing resource utilisation, capacity and capability planning against business needs and scheduling resources to assignments. Demonstrated experience in vendor or corporate partner, contract negotiations, procurement, resource augmentation and engagement management procedures in an ICT environment. If this sounds like you and you’re looking for a rewarding new opportunity, we would love to hear from you. Benefits of working for eHealth NSW Our people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace. We support our people with great benefits so they can support the patients and staff of NSW Health. These include: Flexible work options Skills and leadership development training programs Allocated day off per month Salary Packaging Health and wellbeing programs More information about these benefits can be found on our Benefits Page. Valuing diversity and inclusion eHealth NSW is committed to providing a working environment that embraces and values diversity and inclusion. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people with disability and LGBTIQ+, for all advertised positions and have strategies in place to support you. For more information on the strategies in place to support diversity and inclusion, please visit our Diversity and Inclusion page. How to apply All applicants must review the role description and apply by completing the following steps: 1. Click ‘APPLY FOR JOB’ at the top of this page. 2. Provide an up-to-date resume with relevant skills, knowledge and experience (up to 5 pages) 3. Provide a brief response in the online questionnaire to the points below. a. What is one of the most interesting pieces of work you have delivered whilst leading a team supporting core technology infrastructure on a public cloud platform? Describe what you delivered and why it was interesting to you. b. List specific areas or technologies within the context of leading teams supporting core technology infrastructure on public cloud platforms that you are eager to learn and build experience in. If you require assistance or have any questions about the role, please contact Rodney Daly on ***********@health.nsw.gov.au and quote REQ474597. If you require adjustments to the recruitment/interview process, please contact Hayley Cheng on ************@health.nsw.gov.au. Applications Close: Sunday 24 March 2024 Additional information This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. To be eligible for this role, you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia). Exempt' is defined as a fixed term contract with a length greater than 13 weeks. All NSW Health workers are required to have received 2 doses of a TGA approved COVID-19 vaccine or have an approved medical contraindication certificate. You will be required to show proof of your COVID-19 vaccination status prior to securing this role. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.