Senior Medical Receptionist

Our Best Starts with You!  

We have an exciting opportunity for a Senior Medical Receptionist to join us on a permanent full-time basis at our Ringwood clinic. 

In this role, you'll have the opportunity to showcase your leadership skills, working closely with our team to foster a positive environment where everyone can thrive. Your support will be instrumental in achieving exceptional clinical outcomes and contributing to our overall success.  

This support role to the Practice Manager, will be fundamental in ensuring the continual development of an outstanding local team and support the clinical services at the practice. You'll be working alongside a small front office team, with only two receptionists to oversee, ensuring the smooth daily operations and patient service delivery.

What you’ll do:  

• Daily operational management of the front desk which includes but is not limited to general reception and administrative services for the clinic including answering phones, making and managing patient appointments 
• Effective diary management incorporating consultation and testing appointments in line with utilisation targets, key performance indicators and administrative protocols for appointments, testings and hospitals admissions 
• Effective management of the financial requirements of the site, including daily reconciliation, billing, banking and month end 
• Drive a dynamic and innovative culture within the team where individuals inspire each other to continuously deliver exceptional outcomes and care for our patients 
• Actively support the Practice Manager and champion clinic initiatives to drive culture, quality, efficiency and access to services. 

Who you are:  

• Demonstrated understanding of and an ability to provide superior patient care and stakeholder customer service  
• Strong leadership skills with experience in leading a small team by displaying and inspiring confidence in and demonstrating behaviours in accordance with Advara HeartCare’s values  
• 3 year’s experience in the health professional industry 
• Strong knowledge of relevant workflows for all cardiac testing and reporting 
• Proven experience to work effectively both independently and collaboratively in a multidisciplinary team environment. 

What’s in it for you:  

• Monday to Friday clinic hours  
• Purchase additional annual leave as part of our annual leave scheme  
• Range of benefits such as 12 weeks paid parental leave  
• Work with a connected, collaborative team  
• The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for treatments of heart & sleep disease.  

Don't meet every single requirement? You don't need to. At Advara HeartCare, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. 

Who we are: 

We are a team of over 700 highly trained and passionate healthcare professionals, innovative support staff and leaders across 80 locations in Australia. We believe through individualised care, research and world-leading outcomes, we will reduce the impact of heart disease in Australia. We do this through bringing together leading experts, innovative technology and the latest tests and procedures. 

We are about deep patient care, exceptional outcomes for all and moving the industry forward.  

We are building something important here, something special. If this sounds like something you would like to be a part of, we invite you to click "apply now" and share your interest. We look forward to hearing from you. 
 
Covid-19: 

In line with the Public Health Order, all Advara HeartCare clinical employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for Advara HeartCare, you must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.