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SalarySenior Operations Manager - Servicing - 41949
- Permanent
- Lockley, Adelaide
This Senior Operations Manager position contributes to our vision by leading and inspiring our people to learn, develop and continually grow to deliver both effective and positive outcomes for our customers, stakeholders, and people.
In this role you will be a key member of the Mortgage Operations group and your contribution will be paramount to the delivery of Westpac's vision. You will have a minimum of 5 years Consumer and Business Banking experience accompanied with extensive risk and compliance management experience. Additionally, you will demonstrate strategic leadership, display a strong customer focus, experience in formulating & implementing strategy across the business with strong people leadership skills.
What's in it for me?
You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
- Demonstrable experience in leadership roles managing large teams and leader of leader experience.
- Ability to critically think and solve problems across more complex environments utilising data and sound judgement.
- Excellent clear and simple communications skills, good planning abilities and deep and advanced knowledge of finance and accounting standards and systems.
- Tertiary qualifications in a business-related discipline, desirable not mandatory
- Proven ability to create great people cultures through leadership, transparency, clarity, and fun.
We aim to provide one big, supportive team of people who love helping others succeed. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
How do I Apply?
Start here. Just click on the APPLY button.
The health and wellbeing of our employees is our top priority. We've developed clear standards to ensure our people are confident, safe and healthy whether they're working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.
As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If an adjustment is required to assist you during our recruitment process, please email
Do you need reasonable adjustments during the recruitment process?
At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 1.2 or email
