Senior P&C Business Partner

Senior P&C Business Partner
DCS Clerk Grade 9/10 – base salary starting at $116,211 p.a + superannuation
Parramatta location - flexible working conditions available across NSW
Multiple opportunities - ongoing and temporary
Great team culture
New year, new role? Want to be recognised for your strategic expertise? Come join us and achieve big things! We have an opportunity to join our sector leading team of supportive and innovative HR practitioners. People are at the heart of all we do and together, we make a difference.
About the Opportunity
We are seeking talented and highly driven people practitioners to join our People Partnerships team. You will delve into many interesting and valuable projects, as well as lead a variety of change programs.
Love creating Employee Value Propositions? Excellent, we’re ready for you. Maybe you would prefer to focus on Employee Engagement or Diversity & Inclusion, and love developing strategies and frameworks to support our journey as an organisation. Whatever your passion is, this role is an opportunity to put your previous Business Partner experience and your undeniable passion for partnering with the business to the ultimate test.
Partnering with various leadership teams across the Regulatory and Delivery portfolio, which includes at least 11 different businesses comprising of approximately 4000 employees. This includes working with leaders across Building Commission NSW, SafeWork NSW, NSW Fair Trading and Regulatory Services, Births Deaths and Marriages, Customer Delivery and Transformation, State Insurance Regulator (SIRA), plus various independent agencies.
You will make your mark by shaping workforce capability, partnering with leaders for people case management and delivering outcome-focused solutions.
About People & Culture
Across DCS, our three P&C Portfolios support over 13,000 + teammates working across multiple agencies who deliver on our vision to be the world’s most customer-centric government. People & Culture are focused on delivering a better people experience, supporting and enabling the business to deliver success and adopt new ways of working by embracing innovation and positive collaboration.
A typical day of work for you might include:
Acting as a trusted partner to Executive and Senior Business Leaders, translating organisational objectives into quality organisational and talent management initiatives.
Partnering with the business to deliver workforce initiatives to support their people strategies.
Demonstrating your facilitation skills to deliver strategically aligned workshops to a range of stakeholders.
Delivering to an audience of senior executives.
Strategic Workforce Planning and delivery of initiatives.
Lead the planning, design, delivery of complex projects, including Change and Restructure Management programs of work.
Let’s talk about you! To be successful in this role you will possess a great blend of skills and experience, including:
A customer-centric mindset and passion for community.
Strong ethics and values that align to our customer service driven culture.
Strong facilitation skills to deliver strategically aligned workshops.
Strong decision-making skills as well as excellent communication and stakeholder engagement skills.
You have a background or maybe even qualifications in Organisational Psychology, Organisational Design, or something similar and can draw from this experience as needed.
You have experience, or the confidence needed, to articulately present complex information to stakeholders from across the business, including to an audience of senior executives.
Demonstrated experience or understanding of developing workplace strategies and frameworks, Strategic Workforce Planning, and delivery of initiatives.
Okay, so what’s next? Please submit your resume (max 5 pages) and a brief cover letter outlining your motivation for applying for this position, along with your relevant skills and experience.
For enquiries relating to the role please
contact Vanessa Tindall, Manager, People Partnerships via ***************@customerservice.nsw.gov.au.
Salary Grade 9/10, with the base salary for this role starting
at $120859 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please
contact Mel Maung via *********@customerservice.nsw.gov.au.
Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
Closing Date: Thursday, 22 February 2024 at 9.59am
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.
You Belong Here
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via *********@customerservice.nsw.gov.au or 02 9494 8***.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process