AddressShaping the future of real estate for a better world!
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
What this job involves
A fantastic opportunity has arisen for a highly motivated, bright and enthusiastic professional to join our client, Blackstone.
Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis.
As the Senior Receptionist, you will be responsible for providing a personal and engaging level of service at every touchpoint of the clients site, by being hospitable and forging a lasting, open and collaborative relationship with colleagues and clients.
A snapshot of the role:
- Being based at the Front of House desk, providing a high level of client service delivery through face to face meetings, phone and email.
- Manage conference room booking requests using the EMS reservation platform
- Meet & greet clients/visitors, providing a best-in-class front of house experience including taking beverage orders.
- Provide support for general office administration duties (e.g. assistance with events and onsite catering, invoice processing, security card requests, pantry ordering, mail/ and print management).
- Liaise with building management office and vendors for office matters (e.g. repair and maintenance, work permit and visitor registration).
- Foster a friendly, proactive, and productive manner towards clients.
- Ensure all client requests and inquiries are actioned and answered promptly, accurately and in a professional manner.
- Perform daily checks of all conference rooms and the office area; reporting any issues by creating tickets and monitoring until issues are resolved.
- Coordinate the efficient and accurate booking of meeting rooms and catering requests as and when needed.
- Coordinate venue set up and work with the events team.
Sound like you? This is what we’re looking for:
The ideal candidate will have a positive attitude and high attention to detail, ready to take on any given task.
- High level of attention to detail particularly in high volume and pressured environment.
- Strong customer service skills and ability to build rapport with all levels.
- Prior experience in legal, financial, or corporate services experience will be highly regarded.
- Has intermediate skills in Microsoft Office Packages – Word, Excel, Outlook
What you can expect from us:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number REQ354211
Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.
