Senior Sales Consultant - Hermes Boutique

About Heinemann

For us, passion for trading is simply in the genes. The small family business established by the brothers Carl and Heinrich Heinemann in 1879 has developed into a major distributor and retailer for the international travel retail market.

But it is not just all about us! At Heinemann we offer a great working environment with plenty of perks! We have staff discount from our retail outlets when you travel, career development opportunities, corporate activities, but most importantly the opportunity to be part of a team who understands that our people are at the core of everything we do. 

Your new job includes

As a Senior Sales Consultant of the Hermes Boutique, you will be an ambassador ensuring brand reputation and customer service excellence is exceeded within our duty-free stores, at the Sydney International Airport. Each of the 306 stores across 45 countries is a welcoming and unique “house of objects” that combines the identity of Hermes with the local culture, offering visitors an exceptional experience. You will be the driving force behind the performance of a luxury store.

What you will get : 

• Free on-site parking & Accessible by public transport
• Important training and Career development opportunities
• Team work within a great environment
• Staff discount
• Diversity, Equity, Inclusion & Belonging program

As a Senior Sales Consultant you will :

• Have previous experience in Retail, where you have maximized sales opportunities and demonstrated customer excellence
• Deliver exceptional customer service experience, being enthusiastic and a strong communicator
• Be able to build rapport with people quickly, taking time to listen and understand what they are looking for with the aim of providing recommendations that suit their needs
• Have the ability to understand and interact with people from various cultures simultaneously
• Be a team player that is committed to achieving personal and team goals
• Build strong working relationships with various stakeholders.
• Strengthening knowledge about product ranges and adhering to visual merchandising standards aligned to the brand.

What you should bring along

• Previous experience within retail
• A passion for delivering an exceptional customer service experience
• Immaculate personal presentation
• Strong communication skills
• Multi-lingual advantageous
• The ability to work in a fast paced environment
• Previous experience working with luxury brands.
• The ability to work in a fast paced and dynamic environment, and have a willingness to react quickly to changing priorities.

As we are located in a dynamic airport environment, you must be flexible to work a rotating roster across Monday to Sunday.

Sound like you? We would love to hear from you, please submit your resume and cover letter, by clicking on the' apply now' button below. Note only shortlisted candidates will be contacted.