Senior Specialist Consultant, Defined Benefits

Could you be super helpful?

As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. Our 1.1m+ members. These are the people who inspire what we do and how we do it, every day.
And we walk our talk, inside as well as out. That care and inclusion, and a focus on better futures, also extends to the people who work at Aware Super. We are proud of our well-resourced and successful development and wellbeing programs, available to all our staff.

But don't take our word for it, the 2023 AFR BOSS Best Places to Work, 2023 Money Magazine's Best and Canstar's Best Value Super Fund in Australia awards back these claims. And while it's nice to be recognised, we don't do it for the accolades. We work to help everyone get more from their super, so they can get more for their future.

Sound good? Learn more about us and what we do at https://awaresuper.com.au

Your New Role

As the Senior Specialist Consultant - Defined Benefit , you will be able to independently manage all aspects of the Defined Benefit product administration including end to end delivery of all services for the Aware specialist products which include the Defined Benefit (DB) and, Lifetime Pension (LTP) products.
The role will provide technical expertise and support to the team, primarily in relation to Defined Benefits but also all other retirement products.

You'll have the opportunity to work across the business and develop a deep understanding of the platform functionality, reporting capability, product and business rules and interactions, applications used for Defined Benefits and Lifetime Pensions. This will support Member Services engaging with a variety of stakeholders to ensure delivery of the business requirements and member outcomes.

Additionally, in this role you'll provide support to the Team Coach as a point of escalation for complex queries for Aware Super's Member Solutions team, Service Centre, and Adviser network.

How do you exceed our expectations?

As our ideal candidate, you will bring significant (at least 7 years) experience working in financial services and/or superannuation with demonstrated experience in Defined Benefit and Lifetime Pension products. You are highly skilled at providing technical support and acting as a SME in relation to Defined Benefits and/or Lifetime Pensions products to internal stakeholders.

In addition, you will have:

• Strong knowledge of and the ability to understand Defined Benefit calculations and methodologies;
• The required level of experience and the ability to interpret and apply superannuation and tax legislation and related policy of governing bodies;
• Deep understanding and working knowledge of the superannuation and retirement rules and regulations that underpin the products and services supported in super and retirement, specifically the specialist products - defined benefit, lifetime pensions, term allocation pensions, guaranteed income, non-superannuation (investment funds);
• Strong knowledge of SuperStream and clearing house capabilities;
• Well developed interpersonal skills and the ability to build rapport and trust with internal and external stakeholders;
• Strong PC skills including Microsoft Excel and Word ; and
• RG 146 qualification in Superannuation

Employee Experience

We understand that not everyone works in the same ways. We offer flexibility so that you can perform your role at your best.

We love working at Aware Super because our hard work is rewarded by:Delive

• A culture of career growth and development, backed by a commitment to internal career mobility
• Abundant well-being offerings like a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones
• Career defining opportunities such as high-impact projects to scale our business and industry leading products and services development

The Aware Super difference

At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.

Applicants must have the right to work in Australia and will be subject to police and bankruptcy checks.