Company

The Toro CompanySee more

addressAddressBrisbane, QLD
CategoryAdministrative

Job description

We are seeking a dedicated and customer-oriented individual to join our Equipment team as a Service Administrator. You'll report to the Service Manager and handle service requests from our customers, responsible for providing administrative support, coordinating customer job cards, ordering parts, managing trade-ins and processing invoices to ensure the efficient and timely operation of the service department, and supporting the golf sales managers.

What will you do?

  • Answer incoming calls providing product information and support to the customers

  • Establishing and maintaining excellent business relationships with clients and dealers

  • Managing the ordering, receipting and delivery of machinery and spare parts

  • Ordering and recording all supplies needed to perform service duties.

  • Prepare the pre-delivery of products by labelling parts with customer details and job number and compiling operator folders

  • Organising transport for machine deliveries or pick-ups to ensure stock is promptly received by customers

  • Promptly completing all paperwork regarding warranty claims, creating new jobs for warranty service bulletins and using Promadis and SAP

What do you need?

  • Experience in an administrative support role

  • Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers

  • Strong computing skills, in particular experience in Microsoft applications

  • Excellent numeracy and literacy skills

  • Highly organized and demonstrates a flexible and proactive approach to the work environment

  • Ability to work independently or as part of  a team

Refer code: 2240860. The Toro Company - The previous day - 2024-05-22 23:05

The Toro Company

Brisbane, QLD
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