AddressSERVICE ADMINISTRATOR
Multi-Cool Air-Conditioning Pty Ltd is a Gold Coast based Air-Conditioning & Mechanical Services Contractor specialising in Commercial Project, Domestic Installation, Maintenance and Servicing.
An opportunity exists for a motivated individual to join our team in the role of Service Administrator
on a full time basis.
The Service Administrator provides support to our Service department, whilst completing general day to day operations of Multi-Cool Air-Conditioning.
Roles and responsibilities of the Administration Assistant include –
- Liaising with customers and clients by phone and email in a professional manner
- Scheduling of Domestic and Commercial Breakdowns, Maintenance and Warranty Repairs
- Ordering Parts / Returning Parts
- Receiving Deliveries
- Invoicing and Quotations
- Liaise closely with Service Manager, and / or work independently in the day to day coordination of Service Technicians, and ensure they are fully supported and organised with products and resources to complete works whilst exceeding clients and customers expectations
- Develop strong bonds with existing customers and clients to secure and extend business relationships
- Assist other internal departments within Multi-Cool Air-Conditioning
- Administrative duties
The right candidate for the role of Service Administrator will possess –
- Experience in an Administrative Role (preferred)
- Strong Customer Service, Communication and Problem-Solving Skills
- Highly organised, efficient and system orientated
- Proficient and confident using Email, MS Word and MS Excel and other related software
- SimPro (preferred)
- Xero (preferred)
Remuneration to be negotiated - based on a full time basis with entitlements and qualifications held.
If you meet the criteria described above and would like the opportunity to become a part of a great team, please submit your application and resume via email to – *******@multicool.com.au
