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Form of workJob Description Your new opportunity: As a Service Administrator you'll play a central role in ensuring the seamless back-end administration for all customers internal and external. You'll collaborate with various teams and departments to deliver exceptional service to our clients and maximise customer satisfaction.
This is an excellent opportunity for someone with a couple of years of admin experience who wants to learn, grow, and develop with a fantastic company. In this role you will: Ensure that work in progress is reduced to minimum levels by providing timely administrative support. Invoice completed jobs, providing invoicing documents to clients, warranty and other stakeholders.
Action and rectify queries and complaints to maintain good customer service Assist in processing recoverable labour into repair orders and Kronos Raise, maintain and receipt purchase orders and general local purchasing for the branch. Attend to front desk and phone enquiries as required, redirecting where appropriate, or obtaining information and relaying to the right person Attend meetings and contribute to continual process improvement About you: Have a 2 to 3 years of administrative experience with great computer skills
Some experience within a customer service environment An understanding of basic parts warehousing principles would be ideal, but we can teach the right person. Great phone manner, strong email etiquette and the ability to communicate in a positive manner with clients and fellow employees Alignment with Penske values of Ownership, Passion, Teamwork, Integrity and Care.
Added benefits: More than 20 sites across Australia & New Zealand. Flexible work arrangements. Penske Power-Up Day- An additional paid…
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