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Form of workWe are looking for a confident and highly organised individual with experience in a similar position and sound knowledge of automotive mechanics.
What will you be doing?The main focus of the Service Advisor is to act as the principal contact between the Dealership and the guest, for repair and maintenance service on vehicles, while ensuring guest satisfaction.
The Service Advisor carries out a range of duties related to being the key contact between the guest and the dealership, for repair and maintenance of vehicles, including:
- Meeting guests
- Taking enquires and service bookings
- Writing up repair orders
- Keeping guests up to date with vehicle progress
- Organising courtesy cars
- Estimating the cost and time needed to complete a job
- Liaising with the Workshop Controller to ensure all work is carried out in the allocated time frame
- Gaining authorisation for extra work
- Handling guest complaints
- Helping bring new business into the service department
- Promoting the dealership and the Toyota brand
- Effective time management skills
- High level of customer service, problem-solving skills, communication both verbal and written
- Sound knowledge of auto mechanics
- Effective leadership skills, ability to teach and mentor staff
- Great ability to work in a team environment.
Joining the Ryde Toyota family means that you will benefit from a wide range of exciting benefits and perks including:
- Fun and unique staff events
- Birthday leave
- Exciting discounts!
- $500 bonus for successful staff referrals
- Employee of the month program with a monetary award
- Annual trip to Hawaii for top performers
Who are we?
Ryde Toyota is an established and award-winning dealership in the heart of Sydney. We are a key part of a leading group in the automotive industry with 170 staff across 3 locations. Our core values of Respect, Teamwork, Innovation and Service are the basis for our culture, and the principles which we live by. The successful candidate will be at the forefront of the automotive industry, promoting Australia's #1 brand and working alongside strong leaders and a supportive team
How to apply?
Apply today through seek!
