Service Advisor

Service Advisor

Bunbury Nissan & Southwest Renault are a busy and energetic environment with a constant flow of customers that will be seeking your help and guidance. Our goal is to provide our customers with a superior service experience by promptly attending to their questions, and bookings in an efficient and courteous manner. 

The role:

• Meeting and greeting customers.
• Answering phones.
• Booking appointments.
• Costings, Invoicing and receipting of payments.
• Checking in customer’s vehicles.
• Assist with warranty claims work at times.
• Proactive communication with the customers to keep them updated on the status of their vehicle.
• Obtaining approval from the customer if their vehicle requires additional work.
• Ensure compliance with all Dealership and Manufacturer policy and procedures.
• Some cross training in other roles such as parts interpreting to cover leave.

While someone with experience is desired, we are willing to provide full training the right candidate who possesses the below attributes: 

• High desire to succeed in the automotive industry.
• Ability to work under pressure and handle stressful situations.
• Outstanding customer service skills.
• Excellent communication skills.
• Friendly, welcoming demeanour and a team player.
• Strong ability to multitask and think on your feet.
• Attention to detail.
• High level of organisation.
• A Positive can-do attitude.
• Current WA Driver's License. 

The successful applicant will receive on the job training, product training with manufacturers and access to employee pricing on new motor vehicles and parts, with the satisfaction of working with an organisation that strives to be the best in what we do.

Please apply now and include your resume with a short cover letter addressing the above attributes.