Service Advisor

Motoco RV are looking for a dynamic Service Advisor that is highly motivated with an amazing attitude, energy, and drive to succeed with a focus on exceeding our valued customers expectation within a friendly, fun environment.

We are offering an attractive remuneration package for outstanding performance along with training and support.

What the role entails:

• Liaising with customers in a professional manner
• Working in a team environment
• Ensure a high level of customer service standards are met.
• Answer phone, email, and instore enquiries
• Assist with warranty requests.
• Develop and maintain a good relationship with suppliers, customers, and internal service and parts department.
• Keeping customers updated on all parts and service requirements.

Does this sound like you?

• Excellent verbal and written communication skills.
• Excellent customer service skills, with the ability to build rapport with customers quickly and ability to understand needs.
• Strong attention to detail, with the ability to follow processes and ensure accuracy of paperwork.
• You are professional and well presented.
• Ability to learn quickly.
• Great reliability with good attendance record

If you have previous service advising experience or believe you have what it takes to fulfill this position, please apply confidentially via the link or email your application to our General Manager - Michael Lean ********@motoco.com.au