Service Booking Specialist - 3 Point Motors | Mercedes-Benz | Epping

About us 

3 Point Motors, one of Melbourne's leading authorised Mercedes-Benz Dealers, is currently seeking a motivated and enthusiastic Service Booking Specialist to work in our award-winning Epping Service Department.

Ready for an immediate start, the successful candidate will work in an important customer facing Service role as the first point of contact for the Epping Service Department.  This is a fast-paced and rewarding environment with a great workplace culture.

3 Point motors is a family owned and operated business that has been operating for over 60 years. We pride ourselves on Culture and family values. We are a team of talented people who are proud of the vehicles they sell, service and maintain, and enjoy the success generated by their efforts.

Monday - Friday 8:00am - 5:00pm

• Excellent workplace culture
• Social club
• Modern working environment
• Northern suburb’s location with parking and public transport options

Responsibilities:

• First point of contact for Service reception and walk-in customers as well as Service inbound phone calls, ensuring they are answered in a prompt, professional and courteous manner.
• Take and receive accurate messages and distribute to the relevant person.
• Support the Service team daily with a range of admin tasks.
• Maintain the customer lounge to a high standard.
• Welcome customers into the Service reception area and assist any waiting customers.

The successful candidate will possess the following:

• Well-presented and professional manner.
• Excellent communication skills
• Time management and organisation skills
• Administration and MS Office skills
• Strong customer focus

Next Steps

This is a unique opportunity to join a successful reputable company and work with an iconic brand, in a dynamic, friendly and fast-paced environment.

Learn more about our businesses and brand by exploring www.mb3point.com.au

If you feel that your experience and skills relate to the above then we would be pleased to hear from you. 

Please submit your application with a cover letter by clicking the 'Apply' button below, or call David Smith on 9409-9999 for a confidential discussion.

All candidates and their applications will be treated confidentially.

Only shortlisted applicants will be contacted.