AddressAirmaster Australia
Since 1988, Airmaster has delivered professional services in air conditioning, ventilation, heating, process cooling, fire services and building automation throughout Australia and Southeast Asia. Whether it's a regular maintenance regime, 24-hour service response, compliance, an innovative upgrade proposal or unique control solutions, Airmaster has the answers.
We are an industry leader with a strong workforce of over 1,200 people, made up of technicians, apprentices, engineering and support staff, with branches located throughout Australia and New Zealand.
The Role
We are seeking a Service Coordinator Administrator to join our Melbourne Airport contract delivery team to assist with coordination and administrative duties for our site service team, ensuring that all tasks are fulfilled in the most efficient and effective manner with a continuous improvement approach.
This role forms a key part of our service offering to the airport and offers a great opportunity to get involved in a unique and exciting environment.
Key Responsibilities
- Monitoring and managing client work requests in both Airmaster’s and the client’s maintenance management systems;
- Manage ongoing service jobs in both maintenance systems;
- Finalise jobs in Airmaster’s maintenance systems in readiness for invoicing, including job closure, time allocations, and service notes;
- Oversee the raising of service jobs and purchase orders for service personnel and suppliers and follow up as required;
- Dispatching both reactive jobs and planned maintenance jobs to technicians and monitor for timely completion;
- Preparing and maintaining after hours and leave rosters for technicians;
- Manage technician times, including overtimes hours;
- Apply and support Quality, OH&S and Environmental initiatives;
- Abide by Airmaster’s Waste Management Policy and promote environmentally friendly practices;
- Other associated duties and assigned.
Key Competencies
The successful candidate will possess the following:
- Clear written and verbal communication skills, with a pleasant phone manner
- Intermediate computer skills in Microsoft Excel and office-based databases
- Be willing to undergo a national police background check
- Must be eligible for an Aviation Security Identification Card (ASIC)
- Prior experience in a service industry would be advantageous
- Outstanding eye for detail, organised and able to meet deadlines
- Excellent problem-solving skills and initiative
- Ability to maintain harmonious working relationships with colleagues and customers
- Ability to work in a team environment
- Maintain a professional image and possess good interpersonal skills
- Be willing to undergo a national police background check prior to employment
Benefits of Working with Airmaster
The successful candidate will enjoy the benefits of working with a high performing and progressive company who enjoy an enviable reputation in the industry. We offer a fun and progressive working environment with employee benefits that include discounted health insurance, EAP and a social club. You will also receive a competitive remuneration package commensurate with your skills and experience.
We pride ourselves on finding good people who deliver quality and share a common goal. If you wish to become a valued member of the Airmaster team, please click APPLY NOW to send in a resume and cover letter.
No agencies please.
