Service Coordinator

Active Mobility Systems is a trusted disability equipment supplier with over 25 years of experience serving families, healthcare facilities, schools and organisations throughout Australia.

Our focus is to provide holistic care for our customers. We cater to the needs of elderly people and people living with disabilities of all ages to provide a better quality of life.

We specialise in the supply of patient care and rehabilitation products sourced from reliable global suppliers and offer repairs, service and hire of powered rehabilitation equipment.

Duties will include:

• Liaising with clients and creating Work Orders in the booking system
• Processing and prioritizing repair orders
• Liaising with technicians to allocate and schedule service jobs
• Provide service quotes to our clients.
• Sourcing and liaising with purchasing dept to order spare parts
• Invoicing of completed jobs.
• Following up clients to obtain preventative maintenance/service orders.
• Generating service leads to increase the revenue and profitability of the business.

About you:

• You will have a customer-centric mindset, because at Active Mobility Systems we are all about the customer!
• You will be well presented, professional and courteous.
• You may have MYOB experience, which is not required but is highly valued.
• You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities.
• Be a team player with the ability to multitask and prioritise duties, whilst still having the ability to work independently.

What is in it for you? 

• Competitive salary package 
• Be part of a company that believes in investing in its people and providing an environment of innovation and excellence. 
• Monday to Friday / 8:00am to 5:00pm
• Competitive salary package
• Christmas bonus
• Performance bonus
• Professional and supportive team environment
• Ongoing extensive training and coaching

Working Hours: 8:00 - 5:00 Mon – Fri