AddressAre you passionate about technology and helping other? Do you thrive in a fast-paced environment where problem-solving is key? Is so, we have an exciting opportunity for you!
We are seeking a Service Desk Officer in the full time ongoing position based at our West Leederville Office position commencing as soon as possible.
The Role
The Service Desk Officer is Digital Technology’s first line of engagement with CEWA stakeholders. The role is responsible for delivering high-quality IT support to all CEWA staff, including schools and partner companies, while also capturing knowledge artefacts, identifying improvement areas, and maintaining the CEWA asset register.
About you?
- Commitment to the objectives and ethos of Catholic education and child safety
- Demonstrated ability to deliver high-quality customer service.
- Ability to adapt and perform at a high level in a fast-paced, technology-driven environment.
- Two or more years of experience in IT support with Windows and Apple technologies, including software, hardware, networks, and ticketing systems.
- Strong interpersonal, written, and verbal communication skills.
- Attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Efficient troubleshooting, initiative-taking, and issue tracking skills.
- Confident and friendly telephone manner.
- Studying towards a formal qualification in Information Technology is highly desirable.
- School based experience is highly desirable.
What we can offer you
- Salary range for this position is E1 to E4 on the CEO salary scale ($68, 007 - $73, 311 per annum) plus superannuation.
- 5 days additional paid leave when the office closed (over Christmas and Easter)
- Relocation package available for eligible candidates
- Salary packaging in line with our not-for-profit status
- Free onsite parking
- Corporate healthcare discounts
- Employee assistance program.
Please refer to the Position Description for additional details. For a copy, please email *******@cewa.edu.au
To Apply please click on the Apply now button, no later than 5pm, Friday 26 April 2024.
Interested applicants must submit a short summary addressing the selection criteria and their curriculum vitae, including the names and contact numbers of at least two work related referees (current/past line managers).
Please be advised that the application deadline may close earlier than originally stated. We reserve the right to close the advertisement early if a suitable candidate is identified.
If you're interested in this role, we encourage you to submit your application as soon as possible to ensure consideration.
A current National Police History Check as issued by the Department of Education Western Australia must be provided by the successful applicant.
Catholic Education Western Australia encourages applications from culturally diverse background, Aboriginal and Torres Strait Islander people and people with a disability or medical condition who meet the requirements of this position.
To be eligible to apply for this role you must be legally permitted to work in Australia.
Applicants must be fully supportive of the objectives and ethos of Catholic education.
