Address
SalaryJob reference: 862535
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone
- Department for Health and Wellbeing – Digital Health SA – Technology and Infrastructure
- Salary: $66,590 to $70,968 – ASO3 – Full Time / Ongoing appointment
Overview:
- The Service Desk Officer is responsible to a Service Desk Manager, for the delivery of customer-oriented services within an efficient Digital Health SA Service Desk to support SA Health business units.
- The incumbent will be responsible for the delivery of effective and knowledgeable incident and service request management in accordance with Digital Health SA policies, procedures and service level agreements.
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.
Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 862535
Criminal History Screening Requirement
- A National Police Certificate (NPC) for employment involving no contact with vulnerable groups is required for this position (general employment)
Immunisation Risk for this position isCategory C (minimal patient contact)
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Special Conditions
- The incumbent may be required to work weekends on a rostered basis and working hours will be adjusted to cover 7am to 7pm each day.
- A flexible approach to taking of leave is required.
Enquiries
Jamie Dowdy
Assistant Manager, Service Desk Operations
Phone: 7425 7407
E-mail: ***********@sa.gov.au
Application Closing Date
Friday, 12 April 2024 - 11.55PM
Attachments
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
