Service Manager

Description
Xylem is the leading technology provider in the water industry with the vision of solving our world's most critical water challenges. Our range of innovative water management solutions move, treat, analyse and monitor water. Let's Solve Water together!
The Service Manager based at Regency Park plays an important role contributing to supporting the overall success of the team as we continue to build a progressive and inclusive organisation to solve some of the world's water challenges. The Service Manager will guide the team to deliver Xylem's promise of quality, customer satisfaction and service excellence.
As the Service Manager you will work and guide the team to profitably grow our service and rental business by:

• Providing strong leadership to motivated branch service staff
• Supporting and assisting the sales team to increase new sales for service
• Ensuring the Rental fleet is serviced and well maintained
• Arranging and scheduling service work on pumping and associated equipment in our workshop as well as occasionally at our customers' sites
• Scheduling invoices, credit applications and requests for new suppliers and warranty work in conjunction with the service coordinator
• Facilitating daily kick off meetings and monthly tool box talks, involving Service/Workshop personnel with a safety first mindset
• Providing timely and accurate advice and support to staff and customers on service, workshop and product related issues
• Ensuring that the workshop and service area is maintained in an environmentally safe and organized manner and ensures that all equipment and tools are maintained and used safely & correctly.

You will bring a strong mechanical/electrical aptitude, excellent problem-solving skills and exceptional communication skills, along with a drive to exceed expectations. You will be a passionate about guiding people, have demonstrated mentoring experience and hold a trade certificate (mechanical/electrical).
What you will get in return

• Opportunity to work with a global company who value its team
• Company funded income protection
• Generous base salary, annual bonus + ongoing employee benefits
• Motor vehicle allowance + fuel card
• Wellbeing initiatives
• Close knit team environment with a vibrant culture
• Subsidised Health Insurance through Medibank
• Subsidised Gym membership (50% reimbursement p.a)
• “Xylem University” to ensure you are complexly trained and equipped
• Career succession planning and ongoing training to ensure you grow within your role
• Opportunity to make a difference and become part of Xylems volunteer program “Watermark”

Apply now to become part of a loyal, hardworking team and join us on our journey to solve water! To discuss the position or book a discussion please email .