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Form of workAbout us:
Tynan Motors, one of Australia's largest and most respected Motor Groups has been established in Australia for over 50 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of 13 brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG, Renault and Chery. We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Wollongong Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team!
About the role:
Reporting directly to our Group Service Manager; we are seeking an experienced manager to assist our daily operations. You will be 1 of 2 Service Managers to manage our busy service centre.
Responsibilities:
- Hands on leading a team of Service Advisors
- Providing outstanding customer service by being the point of contact between the customer and our back of house
- Confidently and accurately communicating to the customer around their vehicle
- Delegating and scheduling of work
- Coaching, developing and assisting your team where required
- Reporting through ERA
- Ensuring the team delivers outstanding customer service and CSI is achieved
About you:
- You will be an experienced Service Manager (or assistant Service Manager with multi-franchise experience and experience with the above responsibilities)
- ERA/ERA Net/Power Experience – highly regarded
- You will have proven experience assisting & leading a team
- Exceptional customer service skills
- Strong Organisational and time management skills
- A ability to think on your feet and solve problems quickly
- A reliable, Punctual and hardworking disposition
Why Tynan?
- Paid Birthday Leave! Have your birthday day off paid!
- Loyalty Leave - we reward loyalty with additional paid days off!
- Fantastic package & commission structure on offer
- Gain exposure working in a multi-franchise service department
- Join a supportive and collaborative management team
- Fantastic career opportunity!
If you are interested; please click apply now!
