Service Manager

We are looking for a great person to come into our team to help take our well-established company to the next level of growth and success.  If you are looking for a challenge and not simply another job, this position could be for you. 

TAKE A LOOK AT WHAT WE HAVE TO OFFER

You 

• Would have experience in a similar Service Manager role in fire services company or allied industry such as air-conditioning. 
• Have some technical competencies but enjoy managing people and customers. Essentially you are a strong people person with good communication skills.  
• Have a passion for delivering great customer service including the little things that make a difference. 
• Will be well organised, love efficiency and continuous improvement. 
• Appreciate being recognised and rewarded for your efforts. 

We 

• Want to improve even further on our reputation and brand in the market place. 
• Are building a culture where people feel safe, are appreciated, and validated for the work they do. 
• Never like to disappoint a customer and know there is more we can do. 
• Will help you grow and deliver to your potential. 
• Like to see operations running smoothly and efficiently. We like to destress what we can as much as possible. 

 Responsibility wise you will.

• Work closely with supervisors to effectively manage a small team of qualified electrical and mechanical tradespeople. 
• Schedule work, people, and materials to meet quality and contractual obligations. 
• Keep a close eye on the bottom line for each job to ensure our margins are being maintained, 
• Help implement strategies to ensure team are always job ready and that productivity targets are met. 
• Work collaboratively across teams including scheduling, account management and operations to meet total client needs. 

The benefits 

Competitive base salary, FMCV or car allowance, superannuation and bonus structure