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Form of workGrand Toyota Wangara is now seeking a dedicated and highly motivated Service Receptionist for our high volume service department. The role is to assist the Dealership Management with provision of a high quality customer service experience for all callers and visitors to the dealership on a daily basis; in a professional and efficient manner.
The perfect candidate will be experienced or willing to learn and be trained as the Service Receptionist and be capable of working in a friendly yet fast paced environment. This is a full time role M-F 730 - 1600.
The successful candidate will possess:
- Receptionist experience, with Dealership experience preferred but not essential
- Working knowledge of MS Office Suite including MS Outlook and Excel
- Working knowledge of Revolution and TUNE advantageous
- Ability to understand customer requirements and provide service to a high level service
- Ability to juggle multiple tasks and work well under pressure
- Ability to manage and schedule customer service bookings
- Ability to meet deadlines and communicate when this is not possible
- Ability to provide a consistent high level of customer service during busy times
- Well-developed written and spoken communication skills
- A professional and pleasant phone manner
Training and support will be given to the successful candidate to ensure a smooth transition in to the role.
We offer our people extensive training and development opportunities with access to a range of employee benefits including discounted gym memberships, health insurance, vehicle purchasing and service discounts.
If you believe you have the right attributes to become part of our dynamic and successful team, then you are invited to submit your resume with a cover letter by clicking the "Apply for this job" button. Only successful applicants will be contacted.
We are committed to having diverse workplaces that reflect the communities in which we operate by attracting, developing and retaining talented women and men of all ethnicities, ages, sexual orientations and abilities.
