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Form of workWe are looking for an outgoing and confident person to join our team here at Brighton Toyota. This is a unique and varied role within our a busy and energetic Service Department, you must have a passion for customer service.
About the role
- Data entry of service bookings.
- Answering overflow of phone calls.
- We have a busy phone system up to 150 calls per day
- Liaising daily with customers including post service follow up calls.
- Send our Text Messages reminders.
- Reply to online messages and service bookings
- Assist Service Advisors ensuring keys and paperwork is ready for the customer.
- Order any vehicle recall parts.
- Schedule & reschedule vehicle service appointments
- Service Administration and clerical tasks as required.
About you
- Thrive in customer service and have a can do attitude
- Have a happy & bubbly personality
- Customer service experience
- Excellent phone manner
- Competent computer skills
- Excellent time management and organisational skills
- Able to work autonomously
- Excellent time management skills
What We Offer
- Hours 7.30am to 4.06pm
- Supportive work environment
- On the job training and support from colleagues and management
- Opportunities to further your career within our group of Dealerships
Apply today if you have the drive to succeed in this dynamic automotive industry. Previous Dealership experience would be an advantage but not a requirement.
Only shortlisted candidates will be contacted.
Please send your CV to Roy Carter our Fixed Operations Manager via email **********@brightontoyota.com.au
