Service Technician

________________________________________________________________________

Title:                              Trade Assistant                            

Reporting To:               Service Manager

Role Purpose: 

To be responsible to the Service Manager in undertaking service activity for both internal and external inquiries, along with warranty repair and diagnostics, project work and onsite service activities. Provide high quality service to customers and internal personnel to ensure the company’s presence and success in the market place.

Responsibilities:

• To carry out service activity, repairs and maintenance for day to day customer requirements.
• Maintenance and upkeep of workshop, service vehicles, equipment and tools as well as general housekeeping of the service area of the factory and yard at the branch, paying close attention to, and rectifying any areas that may have adverse health, safety or environmental impact.
• Maintain a true and concise record of timesheets and company forms required as part of daily duties and use technology provided to the full extent requested as part of this role.
• Work in accordance with current HSEQ regulations and NOV Australia ‘Health and Safety Policy’ at all times while on site or off site, and report all non- conforming situations that are identified, to the Health and Safety Officer via the Service Manager.
• Comply to all company policies and procedures
• Be available for flexible start and finish times and overtime due to the nature of the role and the customers’ requirements
• Be available to travel to, and stay out on site if required, to complete service, repair or installation jobs.
• Perform such other duties, relevant to the position, as may be necessary

Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All
This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.