Address
Form of workThe Role
Are you passionate about technology and providing exceptional customer service? Do you thrive in a fast-paced environment where problem-solving is key? If so, we have the perfect opportunity for you!
We are seeking an enthusiastic individual to join our dynamic team as an SiteCam Support Specialist. In this role, you will have the opportunity to dive into the world of SiteCam's, providing technical and hands on support, while assisting our clients and internal teams with their SiteCam administration needs.
Key Responsibilities
- Serve as the primary point of contact for client and internal inquiries related to SiteCams, providing timely and effective assistance via email, phone, or online chat.
- Monitor stock levels of SiteCam hardware and accessories, ensuring adequate inventory levels are maintained to meet client demands.
- Assist with administrative tasks, including documentation, record-keeping, and sales support.
- Provide IT support to internal users, troubleshooting hardware, devices, and computer-related issues.
- Assemble and repair SiteCam cameras as required, ensuring they are functioning optimally for deployment.
You
Have...
- Previous experience in a technical support or customer service role is a plus, but not a necessity.
- Strong communication skills with a customer-centric approach.
- Detail-oriented with excellent organizational abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
- Passion for technology and willingness to learn.
Why Join Us?
- This is not just a job; it's the beginning of a rewarding career in the technology industry. We provide ample opportunities for professional development and advancement within our organisation.
- Gain invaluable hands-on experience working with cutting-edge hardware, devices, and computer systems. Whether it's assembling and repairing SiteCam cameras or providing IT support, you'll be at the forefront of technological innovation.
- Join a supportive and collaborative team where your ideas are valued, and your contributions make a real difference. We foster a culture of teamwork and mutual respect, where everyone has the opportunity to shine.
- Make a meaningful impact by assisting clients and internal stakeholders with their SiteCam needs. Your efforts will directly contribute to the success of our organisation and the satisfaction of our customers.
- Competitive remuneration.
- We support all our employees by providing a free and confidential EAP service which includes access to an online platform with webinars and learnings across a variety of topics.
About Us
Ready Industries is a recognised multi-national company that retains many successful businesses including but not exclusive of: 1300TempFence, 1300SiteCam, 1300Hoarding, The Portable Toilet Company and TPSCC. We are a renowned family owned business, and with over 22 years’ experience in the industry, we have grown to be the leading site solution company in Australasia. We are the preferred specialist in temporary fence hire and sales across multiple industries including infrastructure, civil, industrial, commercial, residential and events.
Our Mission
We are READY to lead by offering solutions and value, SET to achieve sustainable, profitable growth by investing in our people, products, and processes so that we can GO out there and deliver the best customer experience.
If you would like more information, or this sounds like a great opportunity for you, please reach out to our friendly team and we will be in touch!
