Address
Form of workAbout the role
As a Solutions Analyst, you will report directly to the IT Innovation Lead. Your will role encompass collaborating with the internal teams and key stakeholders to strategize, design, develop, and implement new business solutions. You will also possess the autonomy to enhance and optimise existing processes.
The key duties include (but are not limited to):
- Developing an intimate understanding of TUH's business processes and systems in order to identify areas for opportunity
- Developing and implementing business and functional requirements including business rules, processes and workflows
- Managing project implementation and delivery with a focus on risk and change management, quality and timeliness
- Working with the Digital Innovation and Digital Operations and Security teams as required (ie. infrastructure projects)
- Maintaining current knowledge of relevant legislation, contemporary industry practice, policies and procedures associated with the duties of the role
You hold a tertiary degree in Business, Management, Business Analysis and/or IT with additional qualifications in project management. By nature, you are curious and determined to find a solution that makes great business sense but also keeps your customers happy.
Communication is a strong point with a proven ability to thoroughly document process flows, guide organisations through implementation of new systems/processes and a knack for making complex IT situations sound simple and easy to understand.
About TUH
Join TUH, a trusted health fund boasting a 91% member satisfaction rate and recently crowned in 2023 "Best Private Health Insurer" in the prestigious Roy Morgan Customer Satisfaction Awards 2022. This remarkable achievement stands as a testament to the collective dedication, hard work of our team and the genuine trust and satisfaction of our valued members. As a leading private health fund, TUH serves the education and union communities, delivering exceptional customer service, prioritising the well-being of our members and employees, and offering competitive value for money products. Our values guide us to care, create possibilities, and pursue excellence, fostering a transformative journey. Be part of our engaged community where members are at the heart of everything we do, reflecting our commitment to providing the best healthcare coverage and support.
Benefits of working at TUH
Together We Create New Possibilities! At TUH, we value the well-being of our people and members equally. We empower your career growth and prioritise your health and happiness. Enjoy a wide range of health benefits, flexibility, and a supportive workplace culture where everyone cares.
While the list is endless, allow us to share a glimpse of our industry leading people experience that awaits you:
- TUH Private Health Insurance benefit
- Innovative Flexible & Hybrid working arrangements
- Impactful Workplace Giving Program
- Empowering leave options including 18 weeks paid parental, family and domestic violence leave, cultural, volunteer, study, as well as the option to purchase additional leave
- Subsidised gym membership, free skin checks, free flu shots and access to WhereFit to bring you the best wellbeing benefits in town
- Salary Sacrifice options for a new motor vehicle and voluntary superannuation contributions
- Proudly White Ribbon accredited to create a safer workplace and put an end to violence against women
- Take advantage of discounted TUH Health Hub Services including dental, optical, physio, massage etc in your lunch break
- Complimentary EAP Program aimed at supporting you to thrive at work, in health and life.
Next Steps
To apply, please submit your resume and cover letter by clicking on the ‘Apply’ button. The application period will close on Sunday 7 April 2024.
To be considered for the position, the successful candidate must have unrestricted Australian work rights and consent to comprehensive background checks, including aptitude, integrity, and reference checks.
TUH values diversity and inclusivity, welcoming applications from individuals of all backgrounds, ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people living with disability.
Please note that TUH conducts in-house recruitment and does not accept agency applications or engage in canvassing.
