Specialist OT Operations TROC

About BHP 

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

About the Role

The team purpose is to support a wide range of safety and production critical Operational Technology (OT) to prevent or minimise impacts to our Minerals Australia assets caused by failure in critical technology services.
 

This position will work on our Lifestyle Roster, working a pattern of days and nights, with a block of days off at the end of each swing.  Employees on this roster enjoy two full weekends off out of four and will align to the following shift rotation: 2D2N5X, 2D3N4X, 3D2N5X. Shifts are 12.5 hours including handover, and you will benefit from additional shift allowances, as part of your remuneration package. As an added benefit, those on a Lifestyle Roster will also enjoy an additional week of annual leave per year. 

The fun parts of this role include: 

• Provide 24x7 Level 2 technical support and response to all support queries.
• Proactive monitoring & event management to maintain critical Operation Technology availability.
• Rapidly provide break-fix solutions to restore production system availability following outages.
• Safe execution of planned work
• Engaging with site operation stakeholders during events, incidents, and changes
• Working collaboratively in a Network Operations Centre (NOC) environment

About You

• Demonstrate experience supporting one or more of the following production systems: 
  • Hosting: (Citrix Virtual Application platforms and Virtual Desktops, VMware, and Windows/Linux OS; Compute technologies, including CISCO UCS, Dell VxRail / VxBlock, NetApp Flexpods & NetApp Metroclusters
  • Mining Systems (FMS/AHS): FMS Modular, Minestar, Surface Manager (Autonomous Drilling)
  • Industrial Wireless networks (e.g. LTE, Cisco, Rajant's BreadCrumb, TropOs) 
  • Digital Radio (e.g. Motorola P25, Tetra DAMM, Tait)
  • Networks: SD WAN, WAN and LAN, F5 Load balancer/routing and Switching protocols
  • Production Applications: Access Management systems (Suresite and Cardax)/ Laboratory Information Management System
  • Priority Support Services: Level 1 critical applications and technology support for services situated within the Integrated Remote Operations Centre (IROC) spanning mine, plant, port, rail, and scheduling functions 
• Previous mining/resources remote site process control experience preferred, including operational support of mission critical services.
• Strong analytical problem-solving skills.
• Strong communication skills and the ability to work with a range of cross functional stakeholders.  
• Team oriented and results focused. 
• Familiarity of ServiceNow (or familiarity with ITSM systems) and SAP.

At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks. 

If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal. 

The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.  

At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at *********@bhp.com.