AddressThis is a unique opportunity to join our small (but mighty) team on our mission to create happier bodies and minds for the youth of Australia.
We are a small, friendly business with an important role within each community we operate in, across our 5 locations (we operate our office in a separate location to our clubs so the reception operates solely via phone/email and not in-person).
As a female-owned business, we are very open to mothers returning to the workplace (but certainly open to all candidates).
About Us- Founded by Sydney 2000 Olympian Dani Le Ray, the business has spent two decades dedicated to helping shape the lives of thousands of children
- We are Australia’s most awarded Rhythmic Gymnastics Club with 5 Sydney based centers and a head office in Birchgrove
- A small, friendly & energetic team with strong ambitions and a passion for health
- We use best-in-class global technologies to punch well above our weight
- We have a diverse team made up of Olympians, Commonwealth Champions, and an array of wonderfully talented people
- You love being organised and super-efficient
- You have exceptional communication skills & an excellent phone manner
- You like working in a no-ego environment and welcome the opportunity to self-improve
- You're keen to help out and proactively offer support wherever you can
- You love using technology to get tasks done more efficiently so you can focus on the bigger picture
- You have a can-do attitude and anything is possible!
- Greeting members and potential members via email/telephone
- Booking and managing appointments
- Maintaining an excellent level of customer service across the business
- Supporting the operations of each club alongside the coaching & finance teams
- Being the central point of contact between departments
- Keeping enrolment records up to date
- Supporting internal and external communications
- 2+ years of administrative or customer service experience
- Excellent personal presentation & communication skills
- Advanced organisation & prioritisation skills
- Experience with Customer Database Management an advantage
- Experience working with cloud-based technology (Google Drive/Dropbox) a benefit
- High typing speed / Tech-savvy
- Have worked in a fast-paced office environment
- Leave our egos at the door. We understand that to be at our best it requires continuous self-improvement. Just like our athletes, we embrace the opportunity for constructive feedback and to identify our own development areas so we can self-improve faster (nobody is perfect).
- Nurture. We nurture our team, our customers, our athletes, and their futures.
- Take ownership. We never leave a problem unsolved - even if it is not our own. We take the initiative and proactively find a way to get things done.
- Lead by example. We take our role in shaping the development of young bodies and minds seriously and act with professionalism at all times.
- Fix each other’s crowns. Whilst we work in a highly competitive environment, we understand the importance of having each other’s backs. We work in collaboration, not competition, and we know teamwork makes the dream work!
All applications should include:
- A covering letter of no more than one page outlining how you meet the requirements - knowledge, skills and experience as per the role description
- A resume detailing your experience, qualifications, work history and achievements as they relate to the role
