Passionate about supporting young people to thrive?
MANAWISE Care has a key Staffing Support Administrator opportunity for you to lead exceptional administrative and customer service driven support in the Community Services sector.
About Us
MANAWISE is known for walking our values as we deliver exceptional care centred services to vulnerable young people across Queensland.
We are dedicated, purpose driven, professional and deeply committed to our “care to the core” approach in all aspects of our service delivery and seek a dedicated and values driven experienced Community Services sector recruitment consultant to join us.
This role is a permanent, full-time opportunity and will be based in our Underwood office.
About the Role
As an experienced and service driven administrator, your expertise in delivering effective and efficient support to team members and internal and external stakeholders will be critical in this essential and dynamic role. Your primary function will be to support a small and busy team as the key customer service interface between potential youth workers and MANAWISE People.
This role entails executing, maintaining and optimising effective and efficient processes and experiences for potential talent and assisting them through the recruitment process to be engaged as on-hire employees who are deployed across Queensland with internal and external clients.
This process includes preparing the potential talent with the necessary tools, resources and information required to transition into a fulfilling career as a Youth Worker. The role will encompass linking them with external providers, supporting talent with the resolution of questions and further information that they may require and ensuring compliance with any internal or external requirements and doing so in a very customer service driven and responsive manner.
Further, this role engages with a range of external providers to support our existing team members who are deployed as Youth Workers and will include sourcing, booking and rescheduling flights and accommodation, car hire and other providers as required. Additionally, it includes the organisation, management and follow up of weekly inductions and information sessions that are held online and in person.
It is expected that you will be well versed in comprehending the needs of the Community Services sector and have minimum 2 years administrative experience in a dynamic environment.
This role is based in our Brisbane office, located in Underwood and our team are enjoying working together each day in our office. Some travel may be required in this role.
To express your interest in joining this dynamic team who thrive on delivering care and creating collaborative solutions, reach out to Cassandra Lee via email at **@manawise.com.au or call 1300 282 115.