State Claims Manager - QLD

State Claims Manager
MAYDAY Recruitment is thrilled to announce an opportunity for a State Claims Manager to join an award-winning insurance solutions leader. This role offers an exceptional chance to guide and direct a Claims team to achieve goals that align with the strategic vision of Claims Operations.
In this position, you will have the opportunity to motivate and develop claims consultants to surpass both personal and team objectives, promoting an environment rich in innovation and ongoing enhancement. You will be tasked with rigorously managing and improving performance, ensuring the highest levels of cost efficiency, quality, and customer satisfaction.
What’s in it for you?

• Leadership Role in a Renowned Insurance Company: Embark on a career with a leading Australian insurer at the forefront of the industry.
• Prime Location: Work from stunning offices located in the heart of Brisbane CBD.
• Work-Life Balance: Enjoy flexible working options including hybrid office arrangement once 6 month probation completed. 
• Attractive Compensation: Benefit from a generous salary package of around $110,000 plus superannuation, based on your experience, complemented by a performance-based bonus.
• Comprehensive Support and Development: Engage in continuous learning opportunities, with access to Employee Assistance Programs (EAP) and wellness resources designed to foster both your professional and personal growth.
• Fostering Atmosphere: Engage yourself in a prestigious insurance firm that cherishes its staff, promoting a supportive environment where you'll benefit from the guidance of industry experts!
• Exclusive Discounts: Avail yourself of shareholder discounts across a wide array of products.
• Wellness Perks: Enjoy discounts on health and fitness programs to support your wellbeing.
• Family-Friendly Policies: Take advantage of paid parental leave to support your family commitments.

What you will be doing?

• Core Priorities: Enhancing Team Collaboration, Achieving Excellence, Mastering Claims Management, Fostering Relationships, and Strategic Portfolio Oversight.
• Empower and Elevate: Guide, motivate, and elevate team members, ensuring strict adherence to policies, procedures, and standards within Claims Operations, including partnership agreements, to maximise team effectiveness.
• Performance Mastery: Conduct regular reviews of individual team members' performance against set targets, fostering a culture of accountability and excellence.
• Cultivate High Performance: Assemble and nurture a dynamic team characterised by engagement, proficiency, and alignment with the company’s values, ensuring all members are equipped with the necessary skills and capabilities.
• Optimise Claims Efficiency: Aim to reduce the overall cost of claims and liabilities, minimise expenditure, enhance operational efficiency, and ensure the diligent advancement of claims by each team member.
• Goal-Oriented Strategy: Establish clear, actionable objectives for each team member, aligning them with broader team goals to ensure collective and individual progress toward achieving operational excellence.

The ideal candidate will have:

• A minimum of five years of experience in claims operations.
• At least three years of leadership experience overseeing teams.
• Skilled in managing motor claims, with commercial claims experience preferred but not required.
• A tertiary education and/or certification from ANZIIF are strongly preferred.

If this opportunity aligns with your career aspirations, kindly click the provided link to submit your latest resume, or feel free to email it directly to paul@maydayrecruitment.com.
We look forward to reviewing your application.