State Manager

If you're up for a dynamic and rewarding challenge, this role is tailor-made for you! As our Field Operations Manager, you'll tackle a variety of tasks each day, leading and managing a team to make a real difference.

Busy at Work, the Apprenticeship Community is a national collective of Australian Apprenticeship Support Network (AASN) providers, with over 40 years of experience in connecting employers and apprentices. We offer advice and tailored support for apprentices, trainees, and businesses to support successful careers and skilled, productive workplaces.

What Awaits You

As our Field Operations Manager for the AASS program, you'll be at the forefront of ensuring the company exceeds contractual and statutory requirements while driving growth and maintaining exceptional customer service.

Your role will be dynamic and diverse, with responsibilities including:

• Leading and motivating the AFO and Admin team to achieve their objectives
• Facilitating effective communication within the team and ensuring information flow
• Developing and implementing sales strategies with senior management
• Achieving or surpassing Training Contract Commencement KPIs
• Stay up-to-date and ensure compliance with all Australian Apprenticeship guidelines
• Providing quality reporting for internal and external stakeholders
• Collaborate with the Senior AFO to drive sales performance
• Ensuring a seamless sign-up experience for our clients with a focus on customer service

What We’re Looking For

• Strong written and verbal communication
• Comfortable delivering presentations to large audiences
• Desire to work within a client service organisation
• Ethical compliance with AA requirements and client expectations
• Self-motivated

Value-Added Experience

• Proficient in strategic, operational, and management roles across various sectors
• Skilled in business analysis and performance improvement
• Familiarity with financial drivers for business growth
• Background in apprenticeships, VET, or employment services

What we can offer?

• Full-time contract until June 30, 2026
• Tools of Trade: training, vehicle allowance, laptop, and phone
• Flexible working arrangements 
• Competitive Salary packaging (save on tax)
• Home office set up allowance
• Mobile, health and wellbeing allowance
• Additional wellbeing leave (extra 13 days on top of your annual and personal leave)
• Corporate health insurance discounts
• Employer of Choice in The Australian Business Awards 2021

Your Next Steps

Thank you for your interest in this opportunity with CoAct. To apply, we kindly request that you submit your resume and cover letter via the "Apply Now" button. 

At CoAct, diversity and inclusivity are core values. We believe in equal opportunities for all and welcome qualified applicants from diverse backgrounds, including race, religion, gender identity, sexual orientation, disability, and age.

All successful applicants will be required to complete criminal history verification and may be required to undergo a working with children check.