Addressour sister company, Cabin Services Australia have an exciting opportunity for a Station Supervisor to join the team at Melbourne Airport on a fulltime basis.
The role will be responsible for monitoring the labor budget by planning and effectively distributing resources to ensure the operation is running effectively while ensuring a consistent service level is delivered to our customers. You will have a passion to coach and develop staff throughout the employee journey in-line with CSA and customer guidelines.
Key duties and responsibilities:
- Logistical allocation of staff around the airport
- Responsible for strategic decisions in case of delayed aircraft departures to ensure that customer requirements are met
- Monitor and control activities against budget, ensure maximum efficiencies are achieved to improve budgetary targets;
Monitor effectiveness of procedures and make recommendations for improvement - Professionally liaise with airline representatives as required
- Conduct quality audits and surveillance on the work performed during routine and non-routine to ensure the aircraft is completed to expected standard
- Monitor individual employee performance against standards and set KPI’s
- Prepare and issue audit reports and identify required corrective actions
- Identify and resolve any issues or conflicts when necessary
- Comply and ensure all staff under your direction are complying with WHS, Airport security, Biosecurity, Airside driving and other regulations
- Carry out various administrative & reporting duties as requried
More about you:
- Background in Aviation (desirable however not essential)
- Demonstrated skills set in leadership, decision making and organisational skills
- Ability to create a harmonious team working environment
- An advocate for promoting a safe and compliant workforce
- Strong computer literacy – across Microsoft Office
- Ability to communicate effectively and work part of a team
- Willing to commit to a rotating roster including mornings, evenings and afternoons shifts
- Proven ability to exercise discretion at all times
If you are looking for a new and challenging setting in the world of aviation, apply now!
Applications close: 18 April 2024
