AddressBen & Jerry's Surfers Paradise is seeking an experienced and dynamic Store Manager to lead our team and oversee daily operations. The ideal candidate will ensure exceptional customer service, manage staff, maintain inventory, and drive sales to meet business goals. Responsibilities include staff recruitment and training, financial management, and compliance with company policies. If you have a passion for ice cream and a knack for leadership in a fast-paced environment, apply now to join our fun and friendly team!
Key Responsibilities:
- Leadership & Management: Lead, motivate, and manage a team of enthusiastic employees. Foster a positive and collaborative work environment.
- Customer Service: Ensure an outstanding customer experience by maintaining high service standards and resolving customer issues promptly and effectively.
- Operational Excellence: Oversee daily operations, including opening and closing procedures, inventory management, and maintaining cleanliness and safety standards.
- Staff Development: Recruit, train, and develop staff members to achieve their full potential. Schedule and assign tasks to ensure efficient store operations.
- Sales & Marketing: Develop and implement strategies to drive sales and increase store traffic. Collaborate with marketing teams to execute promotional activities and community events.
- Financial Management: Manage store finances, including budgeting, forecasting, and financial reporting. Monitor sales performance and implement measures to achieve financial targets.
- Inventory Control: Ensure accurate inventory levels by conducting regular stock checks and managing orders with suppliers.
- Compliance: Ensure compliance with all company policies, procedures, and health and safety regulations.
