AddressPOP MART, founded in 2010 is an industry-leading pop culture and art toy company aiming to light up passion and bring joy to all. With rapid growth, POP MART has set foot in more than 23 countries with over 250 stores and 1687 Robo Shops around the world.
POP MART officially entered Australia in 2021, and has 9 physical stores and 16 Robo shops, and 1 e-commerce channel so far. Through a variety of art toy products, POP MART has won the love and support of a large number of young people in Australia.
We are currently looking for a passionate Store Supervisor/2IC to lead and support our retail store at Westfield Chatswood!
The ideal candidate will be someone who enjoys creating exceptional customer service experiences, enjoys leading and supporting a small team and work towards targets and KPI’s, and most importantly, has a positive, can-do attitude.
Key responsibilities
- Train and coach team members to work towards goals and succession planning
- Problem solving and ability to provide solutions
- Assist with roster management
- Supervise the team to ensure that daily tasks are completed in an efficient and effective manner
- Proactive approach in loss prevention/ stock management i.e. stock shrinkage
- Have proactive and creative approach around visual merchandising of the store
- Lead by example by providing exceptional customer service
To be successful you will have
- Experienced and well- rounded retail management experience
- A can-do attitude
- High level of written and verbal communication skills
- Strong problem solving and analytical skills
- Ability to manage competing priorities, tasks and overall expectations
- Adaptable and supportive approach
