Student Administration Officer

Classification: ANU Officer 5 (Administration)Salary package: $79,334 - $86,545 per annum plus 17% superannuationTerm: Full-Time, 2 x Continuing, 1x Fixed Term (up to 9 months)
Fantastic opportunity to work in a vibrant and engaging team
Be a part of improving student experience
Support Student Administration through the full student life-cycle
About UsThe ANU College of Asia & the Pacific (CAP) leads intellectual engagement with the Asia-Pacific region through research, teaching and contributions to public debate, and seeks to set the international standard for scholarship concerning the region. The College hosts the largest number of regional experts and specialist academic programs in the English-speaking world, and plays a vital role in informing public policy and Australia's intellectual engagement with the societies, cultures and economies of Asia and the Pacific.
CAP is the centre of excellence for understanding human development and organisation in Asia and the Pacific, and addressing the cultural, economic, environmental, political and societal dimensions of global challenges.
Follow the College of Asia and the Pacific on social media: LinkedIn, Instagram and FacebookCAP Education Services coordinates student education, student mobility and scholarship administration for the College with a focus on delivering key objectives in the CAP Operational Plan and Education Plan.
The Student Administration Officers will work in the Higher Degree Research Team on the development and implementation of innovative administration practices, in line with the University’s and the College’s HDR strategies.
The OpportunityThe Student Administration Officer is a crucial member of the HDR team who provides administrative support to HDR students and academic staff, and to the College HDR function to meet the operational and service delivery needs during the entire student lifecycle. The position reports to the Senior Administration Officer (HDR) and works closely with HDR students and academics across the college.
In this role, you will:
be a key contact point for current and prospective HDR students and academic staff, utilising specialist knowledge to problem-solve and provide advice and information, or escalate appropriately.
Work with cross-functional teams to support HDR candidature progression and engagement to enhance the HDR cohort experience and connectedness.
Assess and process requests relating to HDR candidature, which includes HDR applications, scholarships, milestone progress and extensions, and examination processes, referring to relevant policies and procedures as required.
Coordinate approval processes and facilitate submission of HDR forms in liaison with relevant administrative services teams.
Support the delivery of orientation and induction activities for HDR students.
Our Ideal CandidateOur ideal candidate will have experience in Student Administration in a higher education institution, preferably with HDR experience. You will be fully proficient with the Microsoft suite of programs. To excel in this role, you will also have exceptional communication skills as well as an inherit ability and desire for excellence in service and support.
To enquire about this opportunity, please contact the Senior Student Administrator (HDR), Maryanne Hozijan, E: ***************@anu.edu.au
Inclusion, Diversity, Equity and AccessIncreasing the representation of women, First Nations people and persons from diverse gender, ability, cultural and linguistic backgrounds is a strategic priority for the College of Asia and the Pacific. We strongly encourage applications from these groups.
The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on ***************@anu.edu.au
ANU is a large, diverse employer. We are a recipient of the bronze award through the Science in Australia Gender Equity (SAGE) program and a platinum member of the Australian Network on Disability. We welcome applications from people of all backgrounds and identities and from individuals who may have had a non-linear career path, career gaps or career breaks. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-esources/respect-inclusion
How to ApplyIn order to apply for this role please make sure that you upload the following documents:
A statement addressing the selection criteria (max 2 pages)
A current curriculum vitae (CV) which includes the names and contact details of at least three referees, preferably including a current or previous supervisor (max 2 pages). If your CV does not include referees you can complete these online when prompted in the application form.
Other documents, if required.
Applications which do not address the selection criteria may not be considered for the position.
Please note: The successful candidate must have rights to live and work in this countryThe successful candidate will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.