Student Advisor

Our vision is to be a leading public university of technology recognised for our global impact. We are a dynamic and innovative university, ranked by the Times Higher Education as Australia's top young university, and located centrally in one of the world's most liveable cities. With a culturally diverse campus life and extensive international exchange and research programs, UTS prepares graduates for the workplaces of today and tomorrow.

About the Team

The Lifetime Learner Experience unit was conceived in 2021 to coordinate and optimise the future learner experience. It consists of three core functions where cross-functional resources will ensure emerging priorities and peak periods of activity are met.

One of these core functions is the Future Learner's team, which consists of International and Domestic Recruitment, Admissions, Scholarships, the Future Learners Contact Centre, and the International Student Services team, where this vacant position is based.

About the Role

We're currently recruiting for one Student Advisor position.

The UTS International Student Centre is the focal point for enquiries from prospective and current international students, educational representatives and members of the public. The Student Adviser, Student Services is responsible for providing efficient and informative advice and case management to enrolled international students and other stakeholders at UTS.

The position aims to support seamless onboarding, commencement and course progression for international students through to graduation and is responsible for monitoring student compliance with ESOS legislation and student visa regulations, including advising students of their obligations.

If successful in applying for this role, you will:

• Handle complex enquiries and provide in-depth advice to enrolled students regarding their progression in their course from admission through to graduation
• Provide case management of enrolled students and, if required, the provision of support to students experiencing particular personal difficulties that impact upon their studies at UTS.
• Issue student visa documentation (Confirmation of Enrolment) for all continuing students who require additional time to complete their course and undertake associated ESOS reporting
• Coordinate international student events
• Participate in and contribute to student conversion activities as required

With examples, please outline in a separate document how you meet the 4 key selection criteria points:

1. Demonstrated effective use of oral and written communication skills in a cross-cultural environment
2. Ability to work with a high degree of autonomy, to prioritise tasks, co-ordinate simultaneous projects and meet deadlines
3. Experience in applying relevant and applicable policies and procedures in day-to-day functions of the position, such as ESOS legislation and UTS Rules
4. Excellent interpersonal skills and ability to interact effectively with internal and external clients;

Remuneration & Benefits

Base Salary Range: $91,254 - $98,805 pa (HEW 6)

This role attracts 17% superannuation (pension) in addition to the base salary.

UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, child care centres, generous parental leave and salary packaging opportunities.

This position is full-time and appointment can be made on a continuing basis.

How to Apply

Please click the Apply link to be taken to the UTS website. Here you can download:

• full details of the application process;
• a copy of the position statement; and
• information on remuneration, benefits, terms and conditions

Please ensure that the file name for each document submitted includes IRC265983 and your name.

Specific enquiries or issues with your application may be directed to the UTS Recruitment Team at ***********@uts.edu.au

Closing Date: Monday 22nd January at 11:59pm (AEDT)

Applicants must have current and valid work rights in Australia.

Please note: If you have a disability that requires adjustment to the recruitment process or an alternative application pathway please contact ***********@uts.edu.au for assistance.

At UTS, the concepts of equity and social justice are key to our core and purpose - we are recognised widely as supporting inclusivity and valuing diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan.

Cited as a WGEA Employer of Choice since the inception of the award, we are now among the first Australian institutions to receive the Athena SWAN Bronze Accreditation for our commitment to action addressing gender equity in the STEMM disciplines.