AddressPRIMARY DETAIL
- Salary Package: HEW 6 $93,017 - $102,676 p.a, plus 17% employer's superannuation and annual leave loading
- Appointment Type: Full-Time (35 hours per week), continuing appointment.
- Location: Macquarie University, Wallumattagal Campus (North Ryde)
THE ROLE
In this role, you will be an integral part of a dynamic Advisor team working with various stakeholders to provide advice, guidance, and pastoral care to our domestic and international student cohorts. You will use your experience to positively engage with the student cohort and guide them to success.
Reporting to the Student Services Team Leader, you will drive the effective delivery and continuous improvement of student advising within the College. You will be an integral part of the student experience on-campus, delivering a high level of service to students in person in an intensive delivery model consisting of 6 Terms and 9 Blocks.
About You
We are looking for a capable and enthusiastic Advisor with a passion for student success and support, and who can work collaboratively with both professional and teaching teams. As the College has two overlapping sets of study periods, operating both 6 'Terms' and 9 'Blocks' each year, you will be someone who thrives in a fast-paced environment and loves variety in their day-to-day working life.
Duties including but are not limited to the following:
Provide advice and guidance to both domestic and international students in our wide portfolio of pathway courses and English Language Programs.
Conduct support interventions for students with academic progression concerns.
Respond to student welfare and academic concerns raised by College staff as required.
Participate in and support the implementation of College events, such as Orientation or support workshops.
Assess and process applications relating to student enrolment, such as Reduced Study Load or Course Transfer requests.
Develop and maintain relationships with internal and external stakeholders.
Contribute to the development, documentation, implementation, review and continuous improvement of matters in area of responsibility.
Perform any other duties as required and appropriate for this classification.
Comply with relevant professional standards, codes of ethics and EEO and WHS regulations.
About Us
Macquarie University College is wholly owned and operated by the University and provides students with an alternative pathway to a range of Macquarie University's undergraduate and postgraduate degrees by using our accelerated learning model.
The College offers Diploma of Arts Media and Communications, Diploma of Business, Diploma of Business Analytics, Diploma of Commerce, Diploma of Engineering, Diploma of Game Design and Development, Diploma of Information Technology, Diploma of Marketing & Media, Diploma of Software Engineering, a range of Undergraduate Certificates, Standard Foundation and Intensive Program and launching a suite of Masters Qualifying Programs in 2024. We also deliver a suite of ELICOS (English language) programs, and non-award language programs and services including study tours, teacher training, IELTS and PTE Academic test centres.
To Apply
To be considered for this position, please apply online by submitting your CV and a separate (2-page maximum) cover letter that demonstrates how you meet the following selection criteria:
Strong experience with providing support and guidance to both Domestic and International students, with a focus on welfare.
Knowledge of the Australian higher education sector, Foundation Programs and ELICOS sectors and the regulatory environment.
Demonstrated organisational and time management skills to efficiently handle a high-volume workload in a fast-paced, complex environment while maintaining attention to detail.
Demonstrated experience in working effectively with various stakeholders to continuously improve and provide a high level of service to students.
Strong written and verbal communication skills, with experience in communicating complex and sensitive information to key stakeholders and to those for whom English is not their primary language.
Strong computer skills including the understanding of student management systems and Microsoft Office suite of products.
Role inquiries: Akina Banh on akina.banh@mq.edu.au
HR Inquiries: Bill Egarchos on bill.egarchos@mq.edu.au
Advertisement Close Date: Monday, 29th January 2024, 9am
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
29/01/2024 11:59 PM
Diversity and Inclusion
Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.
We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.
